Kiarna Turaga-Phillips
Matraville,Australia
Summary
Compassionate and driven final year Bachelor of Nursing student with diverse clinical placement experience, including intensive care, medical-surgical, mental health, and aged care settings. Strong foundation in patient assessment, evidence-based practice, and multidisciplinary teamwork. Recognised for critical thinking, clear communication, and a calm, focused approach in high-pressure environments. Currently preparing for nursing registration and eager to begin a career as a new graduate nurse, committed to delivering safe, high-quality care in acute and complex care settings.
Overview
5
5
years of professional experience
Work History
Clinical Support Administrator - Emergency
The Sydney Childrens Hospitals Network
08.2024 - Current
- Have worked effectively as a key member of a multi-disciplinary health team to enable the provision of excellent customer service.
- Increased patient satisfaction by addressing concerns promptly and providing exceptional support services throughout their visit.
- Supported clinical staff by ensuring timely access to accurate information, improving overall patient experiences.
- Maintained strict confidentiality of sensitive patient information, preserving trust within the clinic environment.
- Demonstrated experience in use of Information Systems, including patient administration systems, word processing, email, databases and preparation and use of spread sheets.
- Ability to work on a rotating roster
Customer Service Supervisor
Woolworths Supermarket
04.2020 - 07.2024
- Coached employees through day-to-day work and complex problems
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction
- Conducted training and mentored team members to promote productivity and commitment to friendly service
- Maintained positive relationships between other fellow team members
- Established appropriate boundaries when under pressure
Education
BACHELOR OF NURSING -
University of Notre Dame Australia
Sydney, NSW01.2026
HSC GRADUATE -
St Clares College
Waverly, NSW01.2019
VET CERTIFICATES - Certificate II in Kitchen Operations, Certificate III in Health Services Assistance, Certificate III in Individual Support (Ageing)
Southern Cross Catholic Vocational College
Burwood, NSW01.2019
Skills
- Clinical Competence
- Effective Communication
- Critical Thinking & Problem Solving
- Time Management & Organisation
- Adaptability & Resilience
Placement Experience
Canterbury Hospital - 3 weeks
Geriatric ward (2022)
- Hand Hygiene.
- Vital Signs.
- Personal Hygiene.
- Falls Risk assessment.
- Fluid Balance Charting.
- Pressure injury risk assessment and pressure area care.
Calvary Health Care Kogarah - 3 weeks
Rehabilitation ward (2022)
- Review of Blood pathology.
- Oral medication administration.
St Vincents Private Hospital - 5 weeks
Cardio Thoracic ward (2023)
- Intravenous medication administration.
- Focused assessment.
- Removal of peripheral intravenous cannula.
- Intravenous management -management, Priming of IV line, setting up infusion pump.
- Discharge planning.
- Oxygen therapy via nasal cannula or various masks.
- Administration of medication: subcutaneous injection.
St Vincents Public Hospital - 5 weeks
Drug & Alcohol Mental Health ward (2023)
- Managing the Care of a Group of Clients-Patients.
- Pain assessment.
- Complex Wound care.
- Teaching a Client-Patient.
- VTE Prophylaxis.
The Mater North Sydney - 3 weeks
Gynaecology (2024)
- Patient Handover.
- Healthcare teaching.
- Observation of S4D/S8 Medications.
- Observation & Vital Sign measurements for the patient receiving blood products.
Prince of Wales Private Hospital - 4 weeks
Intensive Care Unit (2025)
- Central venous line management.
- Monitoring & Responding to Changes in a Client/Patient Condition.
- Managing Medication Administration.
- Managing the Care of a Group of Clients - patients.
- Wound Care.
- Administration of Medication via Central Venous Line.
- Urinary catheterisation.
- Chest Drain Management.
- Deep Breathing and Coughing Education.
- Interpretation of ABG results.
Royal North Shore Hospital - 2 weeks
Mental Health Inpatient ward (2025)
- Focused Mental State Assessment
Timeline
Clinical Support Administrator - Emergency
The Sydney Childrens Hospitals Network
08.2024 - Current
Customer Service Supervisor
Woolworths Supermarket
04.2020 - 07.2024
HSC GRADUATE -
St Clares College
VET CERTIFICATES - Certificate II in Kitchen Operations, Certificate III in Health Services Assistance, Certificate III in Individual Support (Ageing)
Southern Cross Catholic Vocational College
BACHELOR OF NURSING -
University of Notre Dame Australia
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