Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kiarna Woolnough

.
Liverpool,NSW

Summary

Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.

Overview

7
7
years of professional experience

Work History

Team Member

Krispy Kreme
09.2023 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Consistently met or exceeded daily sales targets, driving revenue growth for the cafe.
  • Used POS system to accurately enter orders and process payments.
  • Explained beverage preparation and offered samples to help customers choose ideal items.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Maintained regular and consistent attendance and punctuality.
  • Controlled line and crowd with quick, efficient service.
  • Packaged bagels, donuts and other food items for customer purchase.
  • Promoted additional items with beverages, increasing store sales.

Barista

Waves Carwash
06.2023 - 08.2023
  • Used POS system to accurately enter orders and process payments.
  • Explained beverage preparation and offered samples to help customers choose ideal items.
  • Prepared ingredients according to precise specifications, resulting in consistent meal quality across all menu items.
  • Monitored and maintained required food temperatures for safety.
  • Conducted regular equipment maintenance checks, keeping kitchen tools in optimal working condition.
  • Received positive feedback from customers on prepared dishes, contributing to restaurant''s reputation for excellence.
  • Followed food safety practices and sanitation guidelines.
  • Organized and re-stocked various stations and self-service items.
  • Guaranteed customer satisfaction by quickly delivering orders.
  • Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Enhanced food presentation by skillfully arranging dishes and garnishing plates.

Head Barista

7th Bake
10.2022 - 06.2023
  • Monitored supply levels at counter and maintained customer areas to meet typical demands.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Assistant Manager

Banjos St Helens
04.2017 - 09.2022
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Established team priorities, maintained schedules and monitored performance.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Created employee schedules to align coverage with forecasted demands.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Used POS system to accurately enter orders and process payments.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Controlled line and crowd with quick, efficient service.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.

Education

No Degree -

Newstead College
Launceston, TAS
04.2001 -

Skills

undefined

Timeline

Team Member

Krispy Kreme
09.2023 - Current

Barista

Waves Carwash
06.2023 - 08.2023

Head Barista

7th Bake
10.2022 - 06.2023

Assistant Manager

Banjos St Helens
04.2017 - 09.2022

No Degree -

Newstead College
04.2001 -

Similar Profiles

CREATE PROFILE
Kiarna Woolnough.