KIARNI STRINGER
Heritage Park,QLD
Summary
Food Studies and Drama where two of my favourite subjects that have enabled me to develop skills that has helped me to achieve a career in the hospitality industry. My participation in the Hospitality Work readiness program had opened my eyes to the wide range of opportunities that this industry offers and has fuelled my passion to pursue this career direction. I am a Focused and reliable waitress bringing high enthusiasm, optimal food safety practices and exceptional service skills. Adept at making guests feel welcome and providing exceptional service. Knowledgeable about restocking supplies, taking orders and delivering food in accurate and efficient manner. Capable of backing up hosts and helping in kitchen area with food preparation.
Overview
9
9
years of professional experience
Work History
2ic Venue Manager
The Beach House Bar & Grill
Springfield
01.2021 - 01.2024
- Controlling shift and staff, dealing with any complaints or refunds, working with KPI’s, changing kegs, counting tills
- Managed staff scheduling, hiring, and training to ensure a high level of service quality at all times.
- Enhanced customer satisfaction with excellent communication, problem-solving skills, and timely resolution of issues.
Waitress/ Barstaff
McLeods Golf Club
Mount Ommaney
01.2020 - 01.2021
- Serving customers, pouring beer, chaining kegs, counting tills, maintaining a clean work space and three plate carry
Barista/Waitress
Degani cafe
Beenleigh
11.2019 - 01.2020
- Completed high volume work by taking initiative to stay on top of cleaning and restocking, met up selling goals, tended to customers questions/ needs, fast pace coffee flow
Waitress
The Brisbane Club
Brisbane
01.2015 - 01.2019
- Maintained customer satisfaction with timely table check-ins to assess in drink or other needs, folded napkins and prepared silverware to provide adequate supply for host stations, able to run functions smoothly and precisely when a supervisor was off duty, tray service, setting dining tables for diverse types of events and follow strict service standards
Education
Certificate - Responsible Service of Gambling
Hospitality Institute of Australia
Brisbane, QLD01-2015
Certificate III - Hospitality
CTM Training Solutions
Brisbane, QLD01-2015
Certificate - Responsible Service Of Alcohol
Hospitality Institute of Australia
Brisbane, QLD01-2015
Skills
- Stocking and replenishing,
- Food preparation and running, three plate carry
- POS System operation
- Coffee making and cold beverage with minimal latte art skills
- Banquet coordination
- wine service, table service, menu memorisation
- Cleaning and sanitizing
Timeline
2ic Venue Manager
The Beach House Bar & Grill
01.2021 - 01.2024
Waitress/ Barstaff
McLeods Golf Club
01.2020 - 01.2021
Barista/Waitress
Degani cafe
11.2019 - 01.2020
Waitress
The Brisbane Club
01.2015 - 01.2019
Certificate - Responsible Service of Gambling
Hospitality Institute of Australia
Certificate III - Hospitality
CTM Training Solutions
Certificate - Responsible Service Of Alcohol
Hospitality Institute of Australia