Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
5
5
years of professional experience
Work History
Retail Worker
R&W Super Bargin
Tamworth
03.2021 - 07.2024
Maintained store displays and ensured merchandise was well-stocked.
Assisted customers with product selection and provided product information.
Operated cash register and processed customer transactions efficiently.
Collaborated with team members to maintain a clean shopping environment.
Resolved customer complaints and provided effective solutions promptly.
Trained new staff on store policies and customer service practices.
Implemented promotional displays to enhance product visibility and appeal.
Supported managers with organizing store and showcasing new items in eye-catching displays.
Help customers load purchased equipment when necessary.
Adhered to all safety regulations when handling hazardous materials such as chemicals or sharp objects.
Inspected merchandise for defects prior to display on sales floor or shipment to customers.
Cafe Worker
Molly Mays
Manilla
03.2019 - 07.2024
Prepared and served coffee beverages to customers promptly and accurately.
Maintain the gardens and the indoor plants that we sold.
I assisted in running the business's social media accounts.
Maintained cleanliness and organization of workstations and dining areas daily.
Assisted in inventory management and restocked supplies as needed.
Provided excellent customer service, addressing inquiries and concerns effectively.
Collaborated with team members to ensure smooth cafe operations during busy hours.
Operated coffee machines and equipment while adhering to safety standards.
Trained new staff on cafe protocols, customer service techniques, and menu items.
Handled cash transactions accurately and processed payments efficiently at the register.
Education
High School Diploma -
Manilla Central School
Manilla
11-2020
Some College (No Degree) - Family And Community Services
TAFE NSW
NSW
Skills
Customer service
Cash handling
Inventory management
Visual merchandising
Product knowledge
Customer relationship management
Team collaboration
Attention to detail
Problem solving
Communication skills
Safety compliance
Hobbies
I have a strong passion for everything related to plants. When I'm not spending time with my son, I'm in the greenhouse with my plant babies, propagating, repotting, or watering them.
Timeline
Retail Worker
R&W Super Bargin
03.2021 - 07.2024
Cafe Worker
Molly Mays
03.2019 - 07.2024
High School Diploma -
Manilla Central School
Some College (No Degree) - Family And Community Services