Kiarra Feder
Gladstone,QLD
Summary
To obtain employment in a challenging role which will give me the opportunity to use and improve my skills and knowledge. Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Assistant
TSG
06.2022 - Current
- Achieved or exceeded company defined sales quotas for numbers consecutive timeframes.
- Managed books of business with customers.
- Liaised between internal and external stakeholders, clients and various external vendors to develop and implement client solutions.
- Prospected to increase sales lead pipeline and and converted leads into new customers.
- Managed portfolio of Numbers accounts and Accounts in sales.
- Generated Numbers clients and secured daily targets in sales.
Retail Assistant
Rockmans
01.2017 - 04.2019
- Throughout this role I conducted tasks such as, provided customer service, opening and closing duties and set up, stock control and cash handling.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Greeted customers, helped locate merchandise and suggested suitable options.
Sales Assistant
Smokemart & Giftbox
05.2018 - 02.2019
- Casually at Smokemart & Gift Box, Gladstone
- During this role, I’ve directed tasks as, Achieve set sales targets, Cash handling, Stock control, Order transfers in and out.
- Assisted customers with prompt and polite support in-person and via telephone.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained records related to sales, returns and inventory availability.
- Coached new sales staff on store policies and strategies for increasing revenue.
- Boosted team profits with great time and resource management focused on meeting and exceeding sales targets.
Education
High School Diploma -
Northern Beaches State High School
Townsville, QLD11.2016
Skills
- Attributes
- Excellent Customer service skills, Efficient and logical working methods, Sound verbal and written communication skills, Positive can-do attitude, Friendly & outgoing personality
- Team Management Understanding
Certification
RSG
RSA
STANDARD 11
CERT II BUSINESS
CERT II HOSPITALITY
Accomplishments
- Gold award for Hospitality
- Gold award for Mathematics
- Major award in Hospitality
- Gold Business award
- English & Korean
Timeline
Sales Assistant
TSG
06.2022 - Current
Sales Assistant
Smokemart & Giftbox
05.2018 - 02.2019
Retail Assistant
Rockmans
01.2017 - 04.2019
High School Diploma -
Northern Beaches State High School