Summary
Work History
Education
Skills
Timeline
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Kienan Strutynski

Canberra

Summary

Tech-savvy and reliable professional based in Australia, currently pursuing certifications in Google Cybersecurity, CompTIA A+, and Security+. Strong written communication skills and confident using computers across various platforms (Windows, macOS). Known for a fast-learning mindset, attention to detail, and a strong interest in secure, user-focused support. Previously completed two years of a Bachelor of Physiotherapy, developing strengths in professionalism, critical thinking, and client-facing communication.

Work History

Volunteer Junior Touch Football Coach

Townsville Touch Football Association
Townsville, QLD
  • Enhanced player skills through focused coaching, personalized feedback, and tailored drills.
  • Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
  • Encouraged sportsmanship and teamwork among players both on the field and during off-field activities.
  • Established strong team culture and values to promote teamwork, discipline and sportsmanship.

Volunteer Junior Basketball Coach

Townsville Basketball Association
Townsville, Queensland
  • Organized fundraising events to support the basketball program''s financial needs.
  • Coordinated travel arrangements and accommodations for away games for approximately 30 players, reducing logistical challenges for the team.
  • Enhanced team performance by implementing strategic drills and training exercises.
  • Facilitated community outreach initiatives, strengthening public engagement with the basketball program.

Education

Bachelor's of Physiotherapy (Deferred) -

University of Canberra
Canberra, ACT

Skills

  • Tech-Savvy Support Mindset – Comfortable navigating Windows, macOS, and basic Linux; quick to learn new systems and troubleshoot everyday issues
  • Clear Written Communication – Strong email and chat communication; able to explain solutions simply and empathetically to all users
  • Customer-Centered Problem Solving – Approaches each ticket or query with patience, logic, and a focus on positive outcomes
  • Organised and Detail-Oriented – Maintains accurate records, follows up reliably, and stays on top of multiple tasks or tickets
  • Developing IT & Cybersecurity Knowledge – Studying key concepts like system security, network basics, and responsible user access control
  • Tools Familiarity – Confident using Gmail, Outlook, and learning platforms like Zendesk and Freshdesk to manage support inquiries
  • Active Certifications (In Progress)
    Google Cybersecurity Certificate
    CompTIA A
    CompTIA Security

Timeline

Volunteer Junior Touch Football Coach

Townsville Touch Football Association

Volunteer Junior Basketball Coach

Townsville Basketball Association

Bachelor's of Physiotherapy (Deferred) -

University of Canberra

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Kienan Strutynski