I am a caring support worker with a 5 year background in caring for elderly, disabled and injured patients in healthcare setting. Hands-on experience in performing routine tasks under direction of nurse staff. Established rapport of reliability and creating positive rapport with patients, family and staff.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Professional in customer service with track record of delivering high standards of hospitality in busy restaurant settings. Consistently maintained welcoming atmosphere and effectively managed tables to ensure smooth operations. Valued for strong teamwork and ability to adapt to changing demands while focusing on customer satisfaction and efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender
Paddy Malones Pub
02.2025 - Current
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
Clinical Support Worker
Hospital Emergency Department
05.2023 - 02.2025
Delivered quality, comprehensive services to customers through team approach.
Upheld patient privacy and confidentiality by adhering to strict HIPAA regulations in all aspects of documentation, communication, and recordkeeping.
Enhanced overall clinic operations by participating in performance improvement initiatives aimed at optimizing workflows and identifying areas for growth or refinement.
Enhanced patient care by providing compassionate and attentive support during daily activities.
Provided vital emotional support to patients and families, fostering strong relationships built on trust and empathy.
Improved patient experience by assisting with mobility tasks such as transfers, ambulation, and positioning adjustments.
Supported nursing staff with routine procedures including wound care, venepuncture, ECG's and vital sign monitoring for consistent quality of care delivery.
Demonstrated commitment to ongoing professional development through active participation in relevant training opportunities and workshops.
Trained regularly on advanced life support protocols and systems enabling prompt delivery of critical care services at emergency scenes.
Performed advanced life support techniques during emergency situations, resulting in increased patient survival rates.
Addressed emergency situations rapidly and effectively, utilizing advanced life support skills when needed to stabilize patients in critical condition.
Assistant Manager
The White Swan Hotel
06.2021 - 12.2024
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Proved successful working within tight deadlines and a fast-paced environment.
Aged Care Worker
Private Care Giver
03.2020 - 08.2022
Assisted resident with daily living tasks, promoting independence and dignity.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Engaged patient in meaningful conversation, socialization, and activity while providing personal care assistance.
Assisted with feeding and monitored intake to help patient achieve nutritional objectives.
Enhanced residents'' quality of life by providing compassionate and attentive care.
Built strong relationships with client to deliver emotional support and companionship.
Maintained detailed records of patient care, documenting progress and areas requiring further attention from healthcare professionals.
Developed strong relationships with patients'' families, keeping them informed about progress and addressing concerns as needed.
Education
Tudor Grange Academy
Tudor Grange Academy
07-2016
Skills
Strong multitasking
Customer service
Highly reliable
Team player attitude
Outgoing and engaging personality
Patience and tolerance
Responsible alcohol service
Professional appearance
Time management
Dependable and responsible
First aid and safety
Certified in first aid and CPR
Wound care
Certification
[Area of certification] Training - [Timeframe]
Interests
High-Intensity Interval Training
Pilates
I participate in various sports activities for physical activity, camaraderie, and personal growth
Passionate about balancing physical health with mental and emotional wellness
Learning new cooking techniques and expanding my culinary skills
Enjoy experimenting with different ingredients and flavors in the kitchen