Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kiera-Lee Nichols

Merewether ,NSW

Summary

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Experience in diverse retail environments and currently looking for casual work in a similar environment.

Overview

12
12
years of professional experience

Work History

Store Manager

Bailey Nelson
09.2021 - Current
  • Filed claims with vision and medical insurance companies to garner payment for optical services.
  • Calibrated seg heights, vertex and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
  • Helped clients try on and select new frames and recommended lens options to meet specific needs.
  • Educated clients about how to adapt to, wear and care for eyeglasses.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Managed store organization, maintenance and purchasing functions.
  • Addressed and resolved strategy issues to support sales management and guide business direction.
  • Adjusted frames to fit patient faces by bending and shaping with hands, tools and heat.
  • Managed check-in and check-out procedures, verified patient information and submitted lens orders.
  • Optimized store displays and appearance via strategic merchandising.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Visual Commercial Supervisor

ZARA
10.2018 - 09.2021
  • Completed seasonal windows, dressed mannequins and arranged in-store displays to showcase available products.
  • Promoted seasonal products and trends to move stock and prepare for up coming deliveries and inventories.
  • Presented floor plans each week and store updated suggestions to management.
  • Coordinating new collections in store to promote new products.
  • Enhanced overall store appearance by applying careful consideration to product and display locations.
  • Processing deliveries.
  • Balanced and organized cash register by handling cash, counting change and processing sales at POS.
  • Monitored company inventory to keep stock levels and databases updated.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.

Sandwich Artist

Subway
05.2012 - 09.2018

Education

Kurri Kurri High School
Kurri Kurri NSW
2015

Skills

  • Corporate visual standards
  • Overstock management
  • Stocking and replenishing
  • Merchandising plan creation
  • Product knowledge
  • Leadership
  • Multitasking abilities
  • Store opening and closing
  • Loss prevention
  • Product and service sales
  • Cash Handling
  • Cleaning and sanitizing
  • Retail merchandising
  • Training and Development
  • Optical equipment testing

Timeline

Store Manager

Bailey Nelson
09.2021 - Current

Visual Commercial Supervisor

ZARA
10.2018 - 09.2021

Sandwich Artist

Subway
05.2012 - 09.2018

Kurri Kurri High School
Kiera-Lee Nichols