Professional Summary
Overview
Work History
Education
Skills
Timeline

Kiera-Lee Nichols

Bailey Nelson
Merewether ,NSW
12
years of professional experience

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Experience in diverse retail environments and currently looking for casual work in a similar environment.

Work History

Store Manager

5 Years 2 Months
Bailey Nelson | 09.2021 - Current
  • Filed claims with vision and medical insurance companies to garner payment for optical services.
  • Calibrated seg heights, vertex and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
  • Helped clients try on and select new frames and recommended lens options to meet specific needs.
  • Educated clients about how to adapt to, wear and care for eyeglasses.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Managed store organization, maintenance and purchasing functions.
  • Addressed and resolved strategy issues to support sales management and guide business direction.
  • Adjusted frames to fit patient faces by bending and shaping with hands, tools and heat.
  • Managed check-in and check-out procedures, verified patient information and submitted lens orders.
  • Optimized store displays and appearance via strategic merchandising.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Visual Commercial Supervisor

2 Years 11 Months
ZARA | 10.2018 - 09.2021
  • Completed seasonal windows, dressed mannequins and arranged in-store displays to showcase available products.
  • Promoted seasonal products and trends to move stock and prepare for up coming deliveries and inventories.
  • Presented floor plans each week and store updated suggestions to management.
  • Coordinating new collections in store to promote new products.
  • Enhanced overall store appearance by applying careful consideration to product and display locations.
  • Processing deliveries.
  • Balanced and organized cash register by handling cash, counting change and processing sales at POS.
  • Monitored company inventory to keep stock levels and databases updated.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.

Sandwich Artist

6 Years 4 Months
Subway | 05.2012 - 09.2018

Education

Kurri Kurri High School | Kurri Kurri NSW | 2015

Skills

Corporate visual standards
Overstock management
Stocking and replenishing
Merchandising plan creation
Product knowledge
Leadership
Multitasking abilities
Store opening and closing
Loss prevention
Product and service sales
Cash Handling
Cleaning and sanitizing
Retail merchandising
Training and Development
Optical equipment testing

Timeline

Store Manager

Bailey Nelson
09.2021 - CurrentRead More

Visual Commercial Supervisor

ZARA
10.2018 - 09.2021Read More

Sandwich Artist

Subway
05.2012 - 09.2018Read More

Kurri Kurri High School

Read More
Kiera-Lee Nichols