Kiera Shields

•Oversaw classroom operations to ensure optimal learning environments.

•Coordinated and facilitated team meetings to align objectives.

•Facilitated discussions at staff meetings, leading to improved problem-solving strategies.

•Responded to queries effectively and created professional relationships with staff and families.

• Coordinated special events such as holiday celebrations or parent-teacher conferences, fostering community engagement among families in the program.
• Reduced staff turnover rate by cultivating a positive work environment through team-building activities and open communication channels.
• Maintained accurate record-keeping systems to track student progress, attendance, health information, and other pertinent data efficiently.
• Managed budgetary allocations effectively, minimizing unnecessary expenses while ensuring adequate resources for center operations.
• Increased enrollment numbers by executing effective marketing strategies targeting local families seeking quality childcare options.
• Conducted thorough performance evaluations for staff members, identifying areas of growth and providing constructive feedback for continuous improvement.
• Collaborated with parents to address individual child needs, fostering strong partnerships and enhancing overall family satisfaction.
• Streamlined administrative processes for increased efficiency, resulting in smoother daily operations at the childcare center.
• Mentored new hires during onboarding process, facilitating smooth integration into the childcare center team dynamics.
• Established clear expectations for behavior management within the childcare center, promoting consistency among staff members when addressing challenging situations with children.
• Supervised and managed team of childcare professionals to guarantee highest standards of care.
• Attended professional meetings and conferences to maintain and improve professional competence.
• Answered enquiries and queries with the upmost professionalism and interpersonal skills.

• Applied positive behavior management techniques to enhance social interactions and emotional development.
• Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate. This is linked to monthly observations.
• Continuously worked to strive for achievement in all aspects of my career including professional development such as becoming educational Leader and 2iC.
• Strived to create a safe, secure, happy and healthy environment for staff, children and families.
• Continuously updating quality areas for the centre linking to the NQS and NQF.
• Discussed programs policies and practices to families and visitors.
• Worked closely with manager to provide effective assistance for specific aspects of business operation.
• Trained and mentored new employees on industry practices and business operations.