Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Kiera Skeet

Perth,WA

Summary

As the assistant manager in a small business I feel I can take on any task asked of me, bringing an enthusiastic approach and creative thinking. Personable and dedicated to both Customer Service and Sales, with extensive experience in our specialized area of manufacturing Competition Bikinis and Dance Costumes. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients and other staff. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

9
9
years of professional experience

Work History

Assistant Manager

Bagvertising Pty Ltd
O'CONNOR, WA
04.2016 - Current
  • Managed customer service inquiries and complaints in a timely manner.
  • Delegated tasks to team members based upon skill level and to achieve organizational goals.
  • Served as a liaison between staff members and senior management personnel.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Proposed or approved modifications to project plans.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Maintained up-to-date knowledge of company products and services.
  • Performed regular software tests to confirm proper functionality in applications and programs.
  • Managed domain registration, hosting services and DNS configurations for websites.
  • Identified and resolved website glitches, server problems and incorrect formatting.
  • Presented and implemented website and integrated solutions to complement business operations.
  • Evaluated software functionality and made adjustments when necessary.

Coach

Applecross Calisthenics
Applecross, WA
02.2018 - 02.2022
  • Implemented team practice, meeting and game schedules and communicated important information to players, staff and families.
  • Adhered strictly to rules and regulations of activities department and district.
  • Educated athletes in rules, strategies, sportsmanship and performance principles.
  • Instructed players on proper techniques, strategies, rules and regulations of the sport.
  • First aid accreditation
  • Mentored team members in order to build confidence and foster a supportive environment.
  • Communicated with coaches and athletes to discuss tournaments, competitions and other events.
  • Conducted exercising drills to improve flexibility, stamina and strength of each player.
  • Communicated effectively with parents, administrators, officials, media personnel and other coaches regarding team activities or concerns.
  • Working with Children Check complete
  • Working with Children 4 to 16 yrs old.

Store Manager

Creative Bikinis
Enmore, NSW
11.2019 - 07.2020
  • Opened New company Flagship store
  • Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Forecasted customer demand to set prices or credit terms for goods or services.
  • Established customer service standards and monitored staff compliance.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Prepared monthly reports on sales figures, expenses, profits.
  • STORE CLOSED DUE TO COVID RESTRICTIONS

Administrative Officer

College of Electrical Training
Jandicot, WA
09.2015 - 03.2016
  • Provided administrative support to department staff including typing letters and reports; preparing mailings; photocopying; collating; faxing; scanning documents.
  • Maintained inventory of office supplies ensuring stock levels are sufficient for daily operations.
  • Scheduled appointments, meetings and events for management staff.
  • Answered incoming calls promptly and professionally; provided callers with accurate information or directed them to appropriate departments and personnel when necessary.

Administrative Assistant

Partick Legal
Morley, WA
03.2015 - 09.2015
  • Scheduled appointments, meetings and events for management staff.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Coordinated appointments, meetings and conferences.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.

Education

Certificate Three - Business And Administration

Traineeship Completed
Completed Whilst College Of Electrical Training
11-2015

High School Diploma -

School of Distance Education (SIDE)
Subiaco, WA
11-2014

Years 8 To 11 - Gate Program : Ballet

John Curtin College of The Arts
Fremantle, WA

Skills

  • Product and Service Knowledge
  • Employee Scheduling
  • Cost Reduction
  • Sales Monitoring
  • Web design and Managment
  • Graphic and Media Design
  • Marketing Tactics
  • Retail Operations Management
  • Google Drive
  • Adobe Creative Suite (Photoshop, Adobe illustrator & Procreate)
  • Microsoft Office Expertise
  • Project Management
  • Customer Relations
  • Retail Operations
  • Business Administration

Affiliations

I have competed in Calisthenics for 23 years, I have represented WA on 16 occasion's as both a team competitor and Elites soloist.

I am an accredited Coach and have coached both teams and soloists taking them to national representation.

Coaching children ages from 4 to 16.

I am currently a valued member of West Coast Calisthenics Club.

I have my first aid certificate and my working with children check

Timeline

Store Manager

Creative Bikinis
11.2019 - 07.2020

Coach

Applecross Calisthenics
02.2018 - 02.2022

Assistant Manager

Bagvertising Pty Ltd
04.2016 - Current

Administrative Officer

College of Electrical Training
09.2015 - 03.2016

Administrative Assistant

Partick Legal
03.2015 - 09.2015

Certificate Three - Business And Administration

Traineeship Completed

High School Diploma -

School of Distance Education (SIDE)

Years 8 To 11 - Gate Program : Ballet

John Curtin College of The Arts
Kiera Skeet