- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Video Gaming
- Basketball (playing and coaching)
Kieran Lad
Highton
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Help Desk position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Dispatch Worker
Turosi Food Solutions Group
02.2023 - 12.2023
- Adhered to strict confidentiality guidelines when dealing with sensitive customer and company information, ensuring trust in the dispatch team''s professionalism.
- Implemented quality assurance measures to monitor dispatcher performance and identify areas for improvement.
- Actively participated in safety training programs, ensuring full compliance with industry standards and regulations at all times.
- Trained new dispatch team members, sharing knowledge and best practices to enhance overall team performance.
- Developed strong relationships with drivers, fostering a collaborative atmosphere that improved overall operations efficiency.
Junior Basketball Coach
Christian College Geelong
09.2022 - 09.2023
- Implemented injury prevention measures, ensuring the safety and well-being of athletes during practice sessions.
- Conducted individualized coaching sessions to strengthen player skills and techniques.
- Adhered to all league rules and regulations, fostering a culture of fair play within the basketball program.
Picker Packer
Accensi (Programmed Skilled Workforce)
09.2021 - 04.2022
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Responsible for contacting customers, problem shooting and resolving shipping queries to ensure customer satisfaction.
Education
Certificate IV - Cyber Security
Gordon Institute of TAFE
Geelong, VIC12-2024
Certificate III - Information Technology
Gordon Institute of TAFE
Geelong, VIC12-2022
VCE -
Christian College Geelong
Highton12-2020
Skills
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Decision-making
- Multitasking
- Creative thinking
- Microsoft office
Driver's Licence
Victorian Probationary Licence held. Full licence available April 2025.
Interests
Timeline
Dispatch Worker
Turosi Food Solutions Group
02.2023 - 12.2023
Junior Basketball Coach
Christian College Geelong
09.2022 - 09.2023
Picker Packer
Accensi (Programmed Skilled Workforce)
09.2021 - 04.2022
Certificate IV - Cyber Security
Gordon Institute of TAFE
Certificate III - Information Technology
Gordon Institute of TAFE
VCE -
Christian College Geelong
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