Summary
Overview
Work History
Skills
Additional Information
Timeline
Generic

Kieran Lovell

North Hobart,Tas

Summary

Dedicated and hard working professional. Passionate about helping others reach personal and professional goals. Highly skilled at networking to build vital relationships with leading area employers. Dedicated to comprehensive, compassionate and individualized client support.

Overview

8
8
years of professional experience

Work History

Disability In-Work Support Officer

WISE Employment
07.2023 - Current
  • Developed and implemented onboarding and orientation programs for new employees.
  • Collaborated with managers to identify and address employee relations issues.
  • Developed relationships with diverse businesses to develop competitive and permanent job opportunities for consumers.
  • Monitored participant's progress and provided encouragement and motivation to succeed.
  • Provided ongoing support to employed clients through regular check-ins, addressing any workplace issues or concerns as they arose to maintain stable employment.

Property Consultant

Harcourts Kingborough
01.2022 - 07.2023
  • Prepared detailed reports that analyzed property features, location, market conditions, and financial data to support decision-making processes for clients.
  • Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
  • Developed new business and managed new and existing clients.
  • Monitored local real estate markets closely, staying informed on key developments and trends affecting property values.

Disability Support Worker/Peer Mentor

Just Therapy
01.2021 - 01.2022
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Collaborated with healthcare providers to drive continuity of care.
  • Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.

Customer Service Officer

Bendigo Bank
10.2018 - 01.2021
  • Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
  • Increased customer retention with prompt follow-ups on pending issues and proactive problem-solving strategies.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Counted cash drawers and deposits, checked supplies and completed any other required opening or closing task to facilitate smooth team operations.

Football Player

Hawthorn Football Club
11.2015 - 10.2018
  • Achieved lifelong aspiration through proven work ethic, dedication and visualization.
  • Encouraged younger players in tackling through effective mentoring and improved outcomes on field.
  • Determined areas in need of improvement and optimized strategies to strengthen performance.
  • Volunteered for charitable events and supported positive public team image.

Skills

  • Employer Engagement
  • Career Counseling
  • Customer service focus
  • Individual Support Plans
  • Personal Growth Support
  • Problem-Solving

Additional Information

References


Jordan Lovell - Regional Manager - Bendigo Bank

jordan.lovell@bendigoadelaide.com.au - 0418 847 295


Chris Brooks - Employer Liason Officer, Wise Employment

chris.brooks@wiseemployment.com.au - 0428 498 670


Julian Parker - Real Estate Agent, Harcourts Kingborough

julian.parker@harcourts.com.au - 0499 601 906

Timeline

Disability In-Work Support Officer

WISE Employment
07.2023 - Current

Property Consultant

Harcourts Kingborough
01.2022 - 07.2023

Disability Support Worker/Peer Mentor

Just Therapy
01.2021 - 01.2022

Customer Service Officer

Bendigo Bank
10.2018 - 01.2021

Football Player

Hawthorn Football Club
11.2015 - 10.2018
Kieran Lovell