Kieran Noell
Felixstow,SA
Summary
Sales manager with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Sales Manager
Mercato
Adelaide, South Australia
11.2022 - Current
- Managed daily operations of sales and hospitality departments, including supervision of staff members.
- Providing sales and customer service training to all sales staff.
- Assisted senior management in developing long-term strategic goals for the company's growth.
- Hosting and coordinating events for up to 65 people.
- Managed inventory levels and communicated product needs with vendors.
- Building and maintaining relationships with stakeholders.
- Planning, implementing and executing sales strategies.
- Collaborated with marketing team to create promotional materials for target customers.
Restaurant Manager & Sommelier
Mitolo Wines
McLaren Vale, South Australia
07.2021 - 10.2022
- Operating and managing the restaurant's day to day requirements, including staff training and development, beverage stock management, conflict resolution and liaising with suppliers.
- Coordinating weddings and large events.
- Efficient and effective decision-making when handling staff, customer and supplier concerns in a fast-paced environment.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Providing excellent customer service and the ability to work well in a team.
Sommelier
Crafers Hotel
Adelaide Hills, South Australia
02.2020 - 07.2021
- Created new revenue streams such as the Crafers Club wine subscription.
- Successfully managed wine based events to promote featured local producers.
- Monitored stock levels in order to maintain adequate supply while minimizing overstocking issues.
- Collaborated with chefs to develop custom menus that incorporated food-wine pairings.
- Developed extensive knowledge of wines, including flavors, aromas, regions, and winemaking techniques.
- Liaised with external suppliers to create new wine lists and events to promote wineries.
Education
Bachelors of Management (Marketing) -
University of South Australia
01.2018
Graduated -
Rostrevor College
Level 2, Wine and Spirit Education Trust -
Currently completing Level 3, Wine and Spirit Education Trust -
Currently completing French Wine Scholar -
First Aid Course 2021 -
Skills
- Rapport and relationship building
- Excellent Customer Service Skills
- New Business Development
- Performance Management
- Verbal and written communication
- Sales and market development
- Sales team training
- Market research, forecasting, and analysis
References
Hayley Kerin
Assistant Venue Manager, Crafers Hotel
Phone: 0459 327 685
Errin Loznak
Cellar Door Manager, Mitolo Wines
Phone: 0405 711 217
Riccardo Cervieri
General Manager, Mercato
Phone: 0416 456 009
Timeline
Sales Manager
Mercato
11.2022 - Current
Restaurant Manager & Sommelier
Mitolo Wines
07.2021 - 10.2022
Sommelier
Crafers Hotel
02.2020 - 07.2021
Bachelors of Management (Marketing) -
University of South Australia
Graduated -
Rostrevor College
Level 2, Wine and Spirit Education Trust -
Currently completing Level 3, Wine and Spirit Education Trust -
Currently completing French Wine Scholar -
First Aid Course 2021 -
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