Analytical and meticulous Sales Representative with more than 10 years of experience developing relationships, account management, implementing growth initiatives and driving new business within the logistics industry. Hardworking employee enthusiastic about opportunities to learn new skills and contribute to group success. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
Work History
Sales Representative
Auto Accounts Australia, Wallenius Wilhelmsen
Melbourne, Victoria
02.2021 - Current
Account responsible for auto customers in AU:
ATECO
BYD
General Motors
Great Wall Motors
Honda
McLaren
Inchcape
Polestar
Volvo
SAIC
Ssangyong
Tesla
Previous account responsible for High Heavy customers in AU:
SCANIA
JCB
AGCO
Muddy River
Landpower
MacDon
Yutong
Foton Mobility
Extensive knowledge of the Armacup product and excellent relationship with customer base
Utilising existing customer framework to develop and grow with customers that are challenging the supply chain as we know it
Account Management, CFACS Establishment, Support & Execution
Collaboration and partnership with internal teams such as WWS & MIRRAT to come up with creative solutions for customer requirements
Generation & expansion of new business in a cross-functional setup from new and existing accounts such as Tesla, BYD, Inchcape creating integrated solutions for customers supply chains & dynamic growth
Cross functional management of existing accounts with overseas offices & teams
Development and extension of new and existing contracts
Driving new business generation in cross-functional setup
Ensure maintenance of sales pipeline in line with agreed targets
Project Management & new business coordination
Resolved problems with high-profile customers to maintain relationships and increase return customer base
Maintained up-to-date knowledge of competitor products and pricing
Met with existing customers and prospects to discuss business needs and recommend optimal solutions
Reaching out to customers after to evaluate satisfaction and determine immediate service requirements.
Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Used customer insights to develop innovative sales strategies to increase sales.
Negotiated prices, terms of sales and service agreements.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Set and achieved company defined sales goals.
Met existing customers to review current services and expand sales opportunities.
Sales Executive Europe, Africa & Americas
Mediterranean Shipping Company
Melbourne, VIC
04.2019 - 04.2020
Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities. Analyzed key competitors to respond to competitive threats.
Conducted economic and demographic research and analysis to produce critical reports.
Supported sales and reporting for large and medium-sized accounts.
Negotiated and maintained cost-effective contract pricing structures with vendors to produce positive return on investment.
Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
Stayed current on company offerings and industry trends.
Prepared and deliver customer sales quotes.
Developed, maintained and utilized diverse client base.
Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Tariff setting, maintenance, review and distribution to customers
Pricing & management of RFQs & Tenders (Coles & Woolworths)
Competition analysis, study & reporting to the wider business
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Negotiated prices, terms of sales and service agreements.
Achieved or exceeded company-defined sales quotas.
Monitored service after sale and implemented quick and effective problem resolutions.
Continuously reflecting on success and failures to improve performance and decision-making to understand where change was needed.
Frequently in communication with customers, vendors, sales associates and intermodal carriers.
National Sales Co-Ordinator
Mediterranean Shipping Company
Melbourne, VIC
11.2016 - 11.2020
Negotiation, costing & selling of Breakbulk cargo, Out of Gauge cargo, Containerised rates to new & existing customers
Cross selling of intermodal and warehousing solutions for new & existing customers
Direct selling of new container tracking service technology Traxsens (GPS tracking & blockchain data)
Drive new market growth and push for market feedback on rate and service levels
Reporting and analytics on trade & sales revenue data
Analysis of revenue streams to identify new & existing growth areas of business
Established and adjusted selling prices by monitoring costs, competition and supply and demand
Contracting of new accounts within internal systems
Provided regular updates to Executive Management on quality metrics by communicating current market trends & sales data
Negotiated and closed agreements with large customers and monitored and analyzed performance metrics
Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources
Ability to manage multiple concurrent deadlines across multiple accounts on a daily basis
Assessed profitability in effort to make adjustments using both company and marketplace data to develop decisive pricing
Communication & distribution of information between Global Head Office in Switzerland and other offices around the globe
Identified issues, analyzed information and provided solutions to problems.
Developed strong organizational and communication skills through coursework and volunteer activities.
Proved successful working within tight deadlines and a fast-paced environment.
Demonstrated leadership skills in managing projects from concept to completion.
Applied effective time management techniques to meet tight deadlines.
Senior Pricing and Marketing Co-Ordinator
Mediterranean Shipping Company
Melbourne, VIC
04.2010 - 11.2016
Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities
Analyzed key competitors to respond to competitive threats
Conducted economic and demographic research and analysis to produce critical reports
Supported sales and reporting for large and medium-sized accounts
Negotiated and maintained cost-effective contract pricing structures with vendors to produce positive return on investment
Developed thorough understanding of key clients' needs and requirements to prepare customized solutions
Stayed current on company offerings and industry trends
Prepared and deliver customer sales quotes
Developed, maintained and utilized diverse client base
Met with customers to discuss and ascertain needs, tailor solutions and close deals
Tariff setting, maintenance, review and distribution to customers
Pricing & management of RFQs & Tenders (Coles & Woolworths)
Competition analysis, study & reporting to the wider business
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base
Negotiated prices, terms of sales and service agreements
Achieved or exceeded company-defined sales quotas
Monitored service after sale and implemented quick and effective problem resolutions
Continuously reflecting on success and failures to improve performance and decision-making to understand where change was needed
Frequently in communication with customers, vendors, sales associates and intermodal carriers.
Education
MBA - Business Administration And Management
Australian Institute of Business
01.2020 - Current
Bachelor of International Business (Deferred) - International Business Management
La Trobe University
02.2014 - 02.2016
Skills
Knowledge of WalWil/Armacup core products
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Accomplishments
Sales Representative Auto & HH Accounts Australia
Actively listened to customers, handled concerns quickly and escalated major issues to management when required
Worked flexible hours across nights, weekends to accommodate deadlines
Developed team communications and information for meetings
Used critical thinking to break down problems, evaluate solutions and make decisions
Dealing with government diplomats from China & Turkey
Specific experience in managing: - Chinese Market - South East Asian Markets - Indian Market - European Market - Turkish Market - US Market
Experience with commodities-based trading
Quoting and costing various projects from point of origin to point of destination and delivery
Liaising with key International government agencies and private sector Negotiation of rates with various service providers for key markets
Affiliations
Steering Committee member of the YSA Victorian Chapter
Timeline
Sales Representative
Auto Accounts Australia, Wallenius Wilhelmsen
02.2021 - Current
MBA - Business Administration And Management
Australian Institute of Business
01.2020 - Current
Sales Executive Europe, Africa & Americas
Mediterranean Shipping Company
04.2019 - 04.2020
National Sales Co-Ordinator
Mediterranean Shipping Company
11.2016 - 11.2020
Bachelor of International Business (Deferred) - International Business Management