Kieran Peek
Fitzroy,VIC
Summary
Highly skilled customer service specialist with over ten years’ experience in the retail industry. Productive, dynamic and ambitious, utilising exceptional personal engagement skills and extensive knowledge to maximise client and stakeholder relationships Five years management and leadership experience in fast-paced and challenging environments, with both small and large teams, providing training and development across multiple locations.
Overview
13
13
years of professional experience
Work History
Manager
Rodd & Gunn
07.2019 - 01.2024
- Directed by senior management to take responsibility for a struggling focus store in Feb 2023; reduced projected deficit by 40% within four months
- Instituted high-standard policies and procedures, provided training and development to new and existing team members, and engaged in extensive client outreach
- Engaged in extensive business analysis, reporting, and development, including establishment of a sales model for a new product line
- On multiple occasions, stores used as example concessions for visiting overseas partners
- Regularly achieved bonuses through strong personal sales, engaged frequently with senior management, and provided assistance and training across the region on multiple occasions
Store Manager
Jack London
10.2016 - 05.2019
- Manged multiple stores and provided training and development to team members and other managers, reporting directly to national manager
Light Cavalry Scout
Australian Army Reserves – 10th Light Horse
12.2010 - 08.2016
- Provided direct administrative and operational support to senior staff at unit and Brigade HQ level, in addition to regular duties
- Supported Brigade Intelligence Cell in conducting exercises, assessing security protocols, and briefing senior officers
- Prepared and presented briefing documents, Powerpoint presentations, and training and operation manuals in a variety of formats
Education
Postgraduate Diploma - International Relations and National Security
Curtin University
Perth, WA11.2017
Bachelor’s Degree - Security, Terrorism and Counterterrorism Studies
Murdoch University
06.2014
Junior Leadership Course -
Australian Army
Battlegroup Intelligence Course -
Australian Army
09.2014
Skills
- Excellent verbal and written communication
- Leadership and development
- Complex problem-solving
- Task prioritisation
- Stakeholder and client engagement
- Microsoft Office
References
- Jodie Conserdyne, Rodd & Gunn, Vic/Tas State Manager, 0422 415 870, jodiec@roddandgunn.com
- Christian Buttigieg, Rodd & Gunn, Myer Melbourne Manager, 0420 253 256, christianbuttigieg07@gmail.com
Timeline
Manager
Rodd & Gunn
07.2019 - 01.2024
Store Manager
Jack London
10.2016 - 05.2019
Light Cavalry Scout
Australian Army Reserves – 10th Light Horse
12.2010 - 08.2016
Postgraduate Diploma - International Relations and National Security
Curtin University
Bachelor’s Degree - Security, Terrorism and Counterterrorism Studies
Murdoch University
Junior Leadership Course -
Australian Army
Battlegroup Intelligence Course -
Australian Army
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