Kieran Tierney
Bullsbrook,WA
Summary
With a robust background encompassing account management and fire safety technology, I bring a proven track record of delivering results through meticulous attention to detail and a strong commitment to safety. As an account manager, I cultivated essential skills in client relations and problem-solving, ensuring seamless operations and client satisfaction. Transitioning to a fire safety technician role, I acquired expertise in adhering to stringent safety protocols and optimising operational efficiency.
I possess a keen ability to operate and maintain equipment, coupled with a dedication to continuous improvement and team collaboration. My experience has equipped me with the technical aptitude necessary for optimising production processes and ensuring compliance with safety standards. I am eager to apply my skills in operational oversight and safety management.
Overview
16
16
years of professional experience
3
3
Certifications
Work History
Fire Technician
Perth Fire & Safety
01.2021 - Current
- Strengthened relationships with clients through clear communication and persistent follow-ups to address their concerns or needs regarding fire safety measures.
- Provided expert advice on proper placement and utilisation of fire safety equipment, optimising effectiveness during emergencies.
- Maintained a clean and organised workspace, adhering to company guidelines while promoting a positive representation of the organisation''s commitment towards safety and professionalism.
- Maintained up-to-date knowledge of industry advancements by attending professional development courses, ensuring best practices were applied during all service calls.
Internal Account Manager
Central Security Distribution
04.2014 - 07.2020
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Led solution selling strategy initiatives to maximise sales of CCTV and access control systems.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Barman
The Boat
09.2012 - 04.2014
- Built relationships with vendors to manage orders and negotiate costs.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Organised bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Utilised POS system to handle customer cash and credit card transactions.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Manager
Chippy's Fish Cafe
06.2008 - 04.2012
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Delivered leadership to executive team dedicated to driving ambitious targets with well-orchestrated plans.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Interacted well with customers to build connections and nurture relationships.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organisation.
Education
WACE -
Irene McCormack Catholic College
04.2001 -
Skills
Certification
Operate Support Equipment (RIIMPO208F) (EXC, SS, WCT, FEL)
Timeline
Operate Support Equipment (RIIMPO208F) (EXC, SS, WCT, FEL)
01-2022
Fire Technician
Perth Fire & Safety
01.2021 - Current
Certificate II in Fire Protection Inspection and Testing (CPP20511)
01-2019
Western Australian Skippers Ticket
09-2015
Internal Account Manager
Central Security Distribution
04.2014 - 07.2020
Barman
The Boat
09.2012 - 04.2014
Manager
Chippy's Fish Cafe
06.2008 - 04.2012
WACE -
Irene McCormack Catholic College
04.2001 -
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