Kieren West
Melbourne ,Vic
Summary
I am an inspired individual who enjoys running, hiking and sewing. Passionate about fashion with a plethora of customer service experience.
Overview
3
3
years of professional experience
Work History
Bartender
Arcadia Hotel
South Yarra, VIC
08.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Founder
Dous Exchange
Melbourne, VIC
05.2021 - Current
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
- Attracted top talent for the company, fostering a collaborative and high-performance work environment. (Currently going through a re-brand with a new creative director.)
Social Media Manager
Just.In.Group
Melbourne
01.2023 - 02.2024
- Increased customer engagement through social media.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
Education
Diploma - Sports Management
Richmond Institute
Richmond, VIC2019
Yarra Valley Grammar
Ringwood, VIC2017
Skills
- Sewing/pattern making
- Customer Assistance
- Patience and Empathy
- Flexible schedule availability
Timeline
Social Media Manager
Just.In.Group
01.2023 - 02.2024
Bartender
Arcadia Hotel
08.2022 - Current
Founder
Dous Exchange
05.2021 - Current
Diploma - Sports Management
Richmond Institute
Yarra Valley Grammar