Kieshia Petersen-jones
Cairns
Summary
Compassionate professional with extensive experience in case management. Demonstrates strong attention to detail and in-depth knowledge of local resources. Provides comprehensive support to families and children, ensuring their needs are met effectively.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Youth Care Worker
Positive Transitions E1T1
Edmonton
11.2024 - Current
- Supervised youth in daily activities and ensured their safety.
- Monitored behavioral patterns and reported changes to management.
- Provided emotional support and guidance during crisis situations.
- Collaborated with multi-disciplinary teams to coordinate care services.
- Documented daily interactions and progress in case management systems.
- Maintained cleanliness of youth facilities and rooms.
- Encouraged completion of daily chores and personal hygiene practices.
- Established and maintained environment, encouraging teamwork, collaboration and ethical behavior.
- Supervised youth recreational activities and facilitated workshops surrounding self-development, education and employment.
- Created a safe environment by enforcing rules while using therapeutic approaches when necessary.
- Facilitated group activities that promote socialization skills among youth in care.
- Maintained accurate records of daily activities, progress notes, and incident reports.
- Monitored activities and maintained safe living and learning environment for youth to thrive.
- Assisted in developing and implementing behavior management strategies with youth in care.
- Observed and participated in mediation and planning conferences with youth and families to foster program success.
- Participated in meetings with other staff members to discuss client progress, treatment plans, and goals.
- Supervised visits between parents and guardians and children placed in care.
- Assisted individuals with daily living skills such as hygiene, budgeting, grocery shopping .
- Collaborated with families, schools, mental health providers, probation officers and other stakeholders regarding youth's progress and wellbeing.
- Implemented individualized care plans to support emotional and behavioral growth.
- Participated in team meetings to discuss progress and challenges of youths in care.
- Advocated for victims during difficult situations by filing police reports and connecting to needed services.
- Built trust and rapport with victims of violent crimes by remaining calm and compassionate in variety of situations.
- Informed victims about legal processes and timelines.
Childcare Educator
Junior Explorers Early Learning
Edmonton
06.2024 - 04.2025
- Developed age-appropriate activities to promote children's learning and development.
- Assisted in creating lesson plans that align with educational standards.
- Communicated effectively with parents about children's progress and needs.
- Maintained a clean and organized classroom environment for optimal learning.
- Collaborated with colleagues to enhance teaching strategies and classroom management.
- Implemented behavior management techniques to foster positive interactions among children.
- Participated in ongoing training sessions to improve childcare practices and skills.
- Maintained a safe environment for all children under care by adhering to safety regulations.
- Assisted in developing and implementing daily routines such as snack time, outdoor playtime, nap time.
- Observed child behavior to assess their needs and plan activities accordingly.
- Encouraged independence among the kids by allowing them to make decisions on their own within limits set by adults.
- Supported parents by providing information about their child's growth, nutrition requirements.
- Supervised playground activities ensuring adherence to safety rules and regulations are followed at all times.
- Ensured proper hygiene practices among the children including hand washing before meals.
- Read stories aloud to the kids both individually and collectively during story time sessions.
- Supported growth, development and integration of immigrant children and families.
- Resolved behavior issues and conflicts among participants, facilitating productive conversations and developing atmosphere of mutual respect.
- Built program plans for youth of varying ages to support growth and development.
- Organized and led activities to promote physical, mental and social development.
- Supervised circle time, free play, outside play, and learning and developmental activities.
- Implemented hands-on, play-based strategies for experiential learning.
- Introduced learning activities and imaginative play to teach children to explore.
- Administered first aid and medication in accordance with health and safety regulations.
- Maintained accurate records of children's attendance, progress, and health concerns.
- Supervised children in classroom and playground settings, ensuring their safety and well-being.
- Prepared educational materials and resources that support curriculum objectives.
- Assisted children with daily routines, including toileting, feeding, and nap times.
Car Detailer
TRG Heavy Vehicle Smash Repairs
Bunglow
09.2023 - 01.2024
- Performed thorough cleaning of vehicles using specialized tools and products.
- Inspected vehicles for damage and identified areas needing attention.
- Applied wax and polish to enhance vehicle appearance and protection.
- Collaborated with team members to streamline detailing processes.
- Maintained cleanliness and organization of work area and equipment.
- Provided high-quality customer service during vehicle pick-up and drop-off.
- Cleaned cars both externally and internally by hand or with use of automated equipment.
- Assisted in training new staff on detailing techniques and safety procedures.
- Cleaned and polished vehicles using wax, polishes, detergents, brushes, water hoses, vacuums and other specialized equipment.
- Washed wide range of vehicles each day.
- Vacuumed vehicle interiors to remove loose dirt and debris.
- Cleaned windows inside and out using glass cleaner solution.
- Cleaned upholstery, rugs and other surfaces with cleaning agents to remove dirt and debris.
- Sanitized interiors by spraying antibacterial agent onto hard surfaces such as door handles, steering wheel covers, gear shifts.
- Applied waxes to protect paint finish from weather conditions and oxidation.
- Detailed wheels, tires, and undercarriage to remove dirt and brake dust.
Dental Assistant
Family Dental Centre
Earlville, Mount sheridan
06.2023 - 07.2023
- Prepared treatment rooms and sterilized instruments for patient procedures.
- Assisted dentists during examinations and performed chairside duties effectively.
- Collaborated with team members to enhance patient comfort and experience.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Took digital X-rays of teeth using radiographic equipment.
- Maintained a neat, clean and organized environment throughout the office.
- Laid out dental instruments and equipment before procedures.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Documented patient records with procedures performed and added notes taken to charts.
Childcare Educator
Busy Bee's Early Learning Centre
Bentley Park
06.2022 - 06.2023
- Developed age-appropriate activities to promote children's learning and development.
- Supervised children during playtime to ensure safety and engagement.
- Assisted in creating lesson plans that align with educational standards.
- Communicated effectively with parents about children's progress and needs.
- Maintained a clean and organized classroom environment for optimal learning.
- Collaborated with colleagues to enhance teaching strategies and classroom management.
- Participated in ongoing training sessions to improve childcare practices and skills.
- Assisted in developing and implementing daily routines such as snack time, outdoor playtime, nap time.
- Maintained a safe environment for all children under care by adhering to safety regulations.
- Participated in team meetings to discuss progress of each child's development and plan future goals for them.
- Organized and implemented age appropriate activities to stimulate physical, emotional, social, intellectual development of the children.
- Observed child behavior to assess their needs and plan activities accordingly.
- Encouraged independence among the kids by allowing them to make decisions on their own within limits set by adults.
- Established good relationships with parents and guardians through regular communication via phone or emails.
- Supported parents by providing information about their child's growth, nutrition requirements.
- Ensured proper hygiene practices among the children including hand washing before meals.
- Attended workshops and training sessions related to childcare education and best practices.
- Monitored individual children during play times and ensured that everyone was included in activities.
- Read stories aloud to the kids both individually and collectively during story time sessions.
- Supported growth, development and integration of immigrant children and families.
- Resolved behavior issues and conflicts among participants, facilitating productive conversations and developing atmosphere of mutual respect.
- Organized and led activities to promote physical, mental and social development.
- Supervised circle time, free play, outside play, and learning and developmental activities.
- Supported children's emotional and social development by adapting communication tactics for differing client needs.
- Implemented hands-on, play-based strategies for experiential learning.
- Sparked creativity and imagination by helping children discover new things each day.
- Administered first aid and medication in accordance with health and safety regulations.
- Maintained accurate records of children's attendance, progress, and health concerns.
Childcare Educator
Cairns South Early Learning Centre
Edmonton
01.2022 - 06.2022
- Developed age-appropriate activities to promote children's learning and development.
- Supervised children during playtime to ensure safety and engagement.
- Assisted in creating lesson plans that align with educational standards.
- Communicated effectively with parents about children's progress and needs.
- Maintained a clean and organized classroom environment for optimal learning.
- Assisted in developing and implementing daily routines such as snack time, outdoor playtime, nap time.
- Maintained a safe environment for all children under care by adhering to safety regulations.
- Participated in team meetings to discuss progress of each child's development and plan future goals for them.
- Organized and implemented age appropriate activities to stimulate physical, emotional, social, intellectual development of the children.
Fuel Station Attendant
United servo
Worree
04.2021 - 01.2022
- Provided excellent customer service at fuel station.
- Operated fuel pumps and handled transactions efficiently.
- Maintained cleanliness and organization of the fuel station area.
- Assisted customers with inquiries about products and services.
- Followed safety protocols to ensure a secure environment.
- Stocked merchandise and replenished supplies as needed.
- Operated cash register to process payments and issue receipts.
- Inspected fuel pumps to ensure accuracy of pricing information displayed.
- Adhered to company policies regarding cash handling procedures.
- Assisted in training new employees on proper operating procedures.
- Maintained cleanliness of station by sweeping floors, wiping counters and restocking shelves.
- Stocked coolers with beverages, snacks, cigarettes and other items.
- Cleaned gas pumps, windows and doors to maintain a neat appearance.
- Answered phone calls from vendors or suppliers when necessary.
- Greeted customers, answered questions, and provided assistance with purchases.
- Attended to gas spills and accidents promptly and according to established guidelines.
- Tracked food and beverage items, placing orders to replenish inventory to avoid low stock levels.
Skills
- Crisis intervention
- Behavior management
- sand down vehicles
- cleaning
- detailing vehicles
- outgoing positive attuide
- truth worthy
- workplace safety
- willingness to learn
- cashier operator
- Youth supervision
- Emotional support
- Team collaboration
- Communication skills
- Child development
- Problem solving
- Activity planning
- Record keeping
- Customer service
- Self-care techniques
- Boundaries establishment
- Policy development
- Group and individual sessions
- Abuse identification
- Skill assessment
- Youth intake
- Life skills teaching
- Family engagement
- Creative expression
- Activity implementation
- Mental health support
- Educational support
- Multitasking
- Disabilities Support
- Domestic violence intervention
- Parental and guardian assistance
- Home visits
Accomplishments
Certificate of completion
Introduction to the national principles for child-safe organizations
Child protection training: legal and practical response to child abuse (QLD)
issued 18/Aug/24
Aid and CPR
completed 2023
- Property Management Fast Track Program in Global Real Estate - completed 2023
Certification
- Cert II in hospitality
- Completed in 2019 by Project Booyah, leadership program
Languages
English
Professional
Affiliations
- camping
- outdoor activities
- drawing
- music
- being social
Timeline
Youth Care Worker
Positive Transitions E1T1
11.2024 - Current
Childcare Educator
Junior Explorers Early Learning
06.2024 - 04.2025
Car Detailer
TRG Heavy Vehicle Smash Repairs
09.2023 - 01.2024
Dental Assistant
Family Dental Centre
06.2023 - 07.2023
Childcare Educator
Busy Bee's Early Learning Centre
06.2022 - 06.2023
Childcare Educator
Cairns South Early Learning Centre
01.2022 - 06.2022
Fuel Station Attendant
United servo
04.2021 - 01.2022