Kiet Tran
Sefton,NSW
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Manager
Kontrol Services
08.2023 - Current
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Traffic Control Supervisor
West Sydney Traffic Control
06.2021 - 07.2023
- Improved traffic flow by efficiently managing lane closures and diversions.
- Enhanced worker safety by implementing strict safety protocols for all traffic control personnel.
- Reduced project delays by coordinating traffic control plans with construction teams and local authorities.
- Achieved higher compliance rates by training staff on the latest traffic control regulations and procedures.
- Decreased accident rates through diligent monitoring of construction zones and adjusting controls as needed.
- Optimized resource allocation, scheduling traffic control staff effectively to cover various work shifts and locations.
- Contributed to successful project completion while minimizing disruptions to the public through careful planning and execution of effective traffic control strategies.
- Set up cones, signs and barrel barricades and flagged traffic to encourage safety of customers, employees and traveling public.
Manager
HOCO Australia PTY LTD
03.2011 - 12.2020
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Launched new products and services with thorough market research, leading to increased revenue growth.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
Education
Bachelor of Science - Forensic Science
TAFE NSW - Granville
12.2009
Skills
- Policy Implementation
- Contract Management
- Business Administration
- Strategic Planning
- Staff Development
- Workforce Management
Certification
- Licensed Traffic Controller(Both White & Yellow Cards)
- NSW Driver License
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Timeline
Manager
Kontrol Services
08.2023 - Current
Traffic Control Supervisor
West Sydney Traffic Control
06.2021 - 07.2023
Manager
HOCO Australia PTY LTD
03.2011 - 12.2020
Bachelor of Science - Forensic Science
TAFE NSW - Granville
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