Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ha Kieu Anh Nguyen

Melton West,VIC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Retail Assistant

Foodwork Melton
06.2023 - 09.2023

- Provided excellent customer service and assisted customers in finding products.
- Operated cash register and processed transactions accurately.
- Maintained cleanliness and organization of the store.

- Balanced and organized cash register by handling cash, counting change, and storing coupons.

- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

- Assisted customers with prompt and polite support in-person and via telephone.

- Answered customer questions about products and services, helped locate merchandise, and promoted key items.

- Listened to customer needs and desires to identify and recommend optimal products.

GYG Kitchen Crew

GYG Burnside
03.2022 - 06.2022

- Prepared and cooked food items according to established recipes and procedures.
- Maintained cleanliness and organization of the kitchen area.
- Assisted in managing inventory and restocking supplies.

- Made food according to standard recipes with requested changes for customer satisfaction.

- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.

- Labeled and stored all food items correctly and checked expiration dates routinely.

- Learned other teammates' work tasks to train as backup.

- Loaded dishes, glasses and tableware into dishwashing machines.

Receptionist

Reality Virtual Tour
10.2021 - 03.2022

- Welcomed and assisted customers, providing information and answering inquiries.
- Managed phone calls, messages, and emails in a professional manner.
- Scheduled and coordinated virtual tours for clients.

- Resolved customer problems and complaints.

- Managed multiple tasks and met time-sensitive deadlines.

Beauty Consultant

Super Star Nail
02.2019 - 03.2020

- Conducted beauty consultations and provided personalized recommendations to clients.
- Performed manicures, pedicures, and other nail treatments.
- Assisted with retail sales of beauty products and maintained inventory.

- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.

- Answered customer questions about products and services, helped locate merchandise, and promoted key items.

- Engaged in friendly conversation with customer to better uncover individual needs.

- Created inviting environment for customers by maintaining store organization and cleanliness.

Front of House Employee

Desserts By Night Springvale
01.2019 - 03.2019

- Provided excellent customer service and ensured a positive dining experience for customers.
- Managed reservations, assisted with seating arrangements, and addressed customer inquiries.
- Maintained cleanliness and organization of the dining area.

- Kept kitchen, counter and dining areas cleaned and sanitized.

- Accurately operated cash register to process customer payments.

Cashier

Dai Phat Grocery
01.2019 - 02.2019

- Operated cash register and processed customer transactions accurately.
- Assisted customers with locating products and provided information about promotions.
- Maintained a clean and organized checkout area.

- Worked flexible schedule and extra shifts to meet business needs.

- Welcomed customers and helped determine their needs.

- Restocked and organized merchandise in front lanes.

- Answered questions about store policies and addressed customer concerns.

Education

Certificate III Individual Support -

Luvium Pty Ltd
08.2023

Diploma of International Business -

Swinburne University of Technology
Melbourne, VIC
11.2019

Skills

    - Compassionate and patient caregiver
    - Excellent interpersonal and communication skills
    - Ability to provide personal care and support
    - Strong customer service skills
    - Attention to detail and organizational skills

    - Patience and empathy

Timeline

Retail Assistant

Foodwork Melton
06.2023 - 09.2023

GYG Kitchen Crew

GYG Burnside
03.2022 - 06.2022

Receptionist

Reality Virtual Tour
10.2021 - 03.2022

Beauty Consultant

Super Star Nail
02.2019 - 03.2020

Front of House Employee

Desserts By Night Springvale
01.2019 - 03.2019

Cashier

Dai Phat Grocery
01.2019 - 02.2019

Certificate III Individual Support -

Luvium Pty Ltd

Diploma of International Business -

Swinburne University of Technology
Ha Kieu Anh Nguyen