Ki J Young
TORQUAY,Victoria
Summary
I am a hardworking and passionate job seeker with strong organisational skills eager to secure a hospitality entry-level position. I am ready to help the team achieve company goals. I am a dependable candidate successful at managing multiple priorities with a positive attitude, and I am willing to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Farmers Market
Fresh Fruit And Veg
2023.08 - Current
- Implemented business strategies, increasing revenue.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Investigated and resolved customer inquiries and complaints quickly.
Body Sculpting Gym
2023.03 - 2023.08
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
- Developed customized fitness plans for wide range of clients to expand services.
- Developed, planned, and led personal and group fitness sessions as well as well-known specialty fitness programs.
- Adapted classes to meet needs of participants with varying fitness levels.
- Promoted safe and inclusive environment for club clients and members.
- Set up and broke down equipment before and after classes.
- Collaborated with other fitness professionals to develop and implement new programs.
IGA
IGA Grocery Store
2022.04 - 2022.09
- Handled customer inquiries and suggestions courteously and professionally.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Maintained up-to-date knowledge of product and service changes.
- Trained new personnel regarding company operations, policies and services.
Education
VCAL -
Surf Coast Secondary College
Torquay, VIC12.2024
Skills
- Highly reliable.
- Value hard work.
- Exceptionally fast learner.
- Value communication.
- Skilled problem solving.
- Physically capable.
- Enjoy teamwork.
- Value building quality relationships with co workers.
- Enjoy pleasing customers & delivering the best service to my ability.
- Eager to learn new skills.
- Open to criticism.
Hobbies
- Strength training
- Researching history
- Reading
- Outdoor climbing
- Walking
Timeline
Farmers Market
Fresh Fruit And Veg
2023.08 - Current
Body Sculpting Gym
2023.03 - 2023.08
IGA
IGA Grocery Store
2022.04 - 2022.09
VCAL -
Surf Coast Secondary College
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