Ki J Young
TORQUAY,Victoria
Summary
I am a hardworking and passionate job seeker with strong organisational skills eager to secure a hospitality entry-level position. I am ready to help the team achieve company goals. I am a dependable candidate successful at managing multiple priorities with a positive attitude, and I am willing to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Farmers Market
Fresh Fruit And Veg
08.2023 - Current
- Implemented business strategies, increasing revenue.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Investigated and resolved customer inquiries and complaints quickly.
Body Sculpting Gym
03.2023 - 08.2023
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
- Developed customized fitness plans for wide range of clients to expand services.
- Developed, planned, and led personal and group fitness sessions as well as well-known specialty fitness programs.
- Adapted classes to meet needs of participants with varying fitness levels.
- Promoted safe and inclusive environment for club clients and members.
- Set up and broke down equipment before and after classes.
- Collaborated with other fitness professionals to develop and implement new programs.
IGA
IGA Grocery Store
04.2022 - 09.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Maintained up-to-date knowledge of product and service changes.
- Trained new personnel regarding company operations, policies and services.
Education
VCAL -
Surf Coast Secondary College
Torquay, VIC12.2024
Skills
- Highly reliable
- Value hard work
- Exceptionally fast learner
- Value communication
- Skilled problem solving
- Physically capable
- Enjoy teamwork
- Value building quality relationships with co workers
- Enjoy pleasing customers & delivering the best service to my ability
- Eager to learn new skills
- Open to criticism
Hobbies
- Strength training
- Researching history
- Reading
- Outdoor climbing
- Walking
Timeline
Farmers Market
Fresh Fruit And Veg
08.2023 - Current
Body Sculpting Gym
03.2023 - 08.2023
IGA
IGA Grocery Store
04.2022 - 09.2022
VCAL -
Surf Coast Secondary College
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