Kija Lovering
Perth,WA
Overview
3
3
years of professional experience
2024
2024
years of post-secondary education
1
1
Certification
Work History
Customer Service Supervisor
lollipops playland and cafe
perth, wa
04.2023 - Current
- As a Supervisor at a children’s play centre, my responsibilities include:
- Shift Management:
Overseeing daily operations, coordinating staff schedules, delegating tasks, and ensuring smooth transitions between shifts. - Kitchen Duties:
Preparing and cooking food to meet safety and hygiene standards, managing kitchen inventory, and ensuring all meals and snacks are delivered on time, working under lots of pressure - Party & Event Hosting:
Organising and hosting children’s birthday parties and group events, providing a fun, safe, and engaging experience for all attendees, and managing event logistics from set-up to pack-down. - Working With Children:
Creating a safe, supportive, and enjoyable environment for children of all ages, supervising play areas, and following all child-safety procedures and centre policies. - Compliance & Safety:
Maintaining valid Working With Children Check, First Aid certification, and ensuring all health, safety, and emergency procedures are followed at all times. - Customer Service:
Communicating professionally with parents and guardians, addressing enquiries or concerns, and ensuring a high standard of customer satisfaction. - Centre Maintenance:
Monitoring cleanliness and safety of all play areas, equipment, and facilities, and ensuring the environment remains well presented and hazard free.
Education
Aveley Secondary College
Perth, waSkills
- Shift management
- Kitchen safety
- Event logistics
- Child supervision
- receptionist
- handling money
Summay
I am a reliable, motivated, and positive individual with a strong work ethic and a passion for helping others. I bring a friendly and professional attitude to the workplace and take pride in being organised, responsible, and dependable. I work well both independently and as part of a team, with strong communication and interpersonal skills that help me build positive relationships with people from all backgrounds. I am eager to learn, take on new challenges, and contribute to a supportive and productive work environment.
Certification
- first aid
- working with children check
Reference
Shianne Tarnowski 0451075016
(manager at lollipops play land)
Cacey Williams 0417990095
(head manager at lollipops play land)
Timeline
Customer Service Supervisor
lollipops playland and cafe
04.2023 - Current
Aveley Secondary College