Kijun Lee
Marsfield
Summary
An enthusiastic university student currently studying Actuarial Studies at Macquarie. I was a high achiever and a determined student in highschool while working part time at retail and fastfood. These experiences helped me become an expert at time management, problem solving and communication.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Domino's Pizza
02.2020 - 09.2022
Customer Service Representative
Target
10.2022 - 01.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Bachelor of Actuarial Studies - Mathematics, Finance, Economics, Business
Macquarie University
Sydney, NSW12-2027
High School Diploma -
Indooroopilly State High School
Brisbane, QLD12-2024
Skills
- Problem resolution
- Active listening
- Critical thinking
- Customer service
Timeline
Customer Service Representative
Target
10.2022 - 01.2024
Customer Service Representative
Domino's Pizza
02.2020 - 09.2022
Bachelor of Actuarial Studies - Mathematics, Finance, Economics, Business
Macquarie University
High School Diploma -
Indooroopilly State High School
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