Summary
Overview
Work History
Education
Skills
Availability
References
Languages
Timeline
Generic

Kiki Ngena

Byford,Australia

Summary

I'm a confident and friendly person who is currently seeking a job that would allow to broaden my skills and enhance my career portfolio. I enjoy working with others but I am also capable and confident with working by myself. My capabilities of working with others. .Through all my roles I have learned how to patiently deal with customers and make them feel as comfortable as possible Friendly professional dedicated to providing exceptional service to clients and customers. Outgoing student pursuing flexible part-time employment with weekend and evening shift options.

Overview

7
7
years of professional experience

Work History

Lead Hair Stylist

Wazuri hair Salon
Gosnells, Australia
01.2018 - 03.2025
  • Cleaned the store by sweeping the floors, mopping, wiping down the chairs and area
  • Making sure clients and customers were satisfied and happy
  • Front counter and booking appointments for clients.
  • Styled hair
  • Teach new employees how to bread and do different hairstyles
  • Analyzed customer feedback from surveys and used it as guidance for making changes within the salon.
  • Maintained a high level of hygiene standards throughout the salon at all times.
  • Advised management on any adjustments needed in order to improve overall salon operations.

Housekeeper

Silk Hospitality
Perth, Australia
06.2022 - 10.2022
  • Ensured that all health standards were met during cleaning operations.
  • Delivered requested items such as extra pillows or blankets to guest rooms.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.

Team Member

Ichi Maki
Armadale, Australia
01.2021 - 10.2022
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the floor.
  • Identified opportunities for process improvements within the department.
  • Operated cash registers to process payments from customers.

Education

Year 12 -

Byford secondary high School
other
09-2022

Skills

  • Hair styling
  • Employee training
  • Customer service
  • Appointment scheduling
  • Hygiene standards
  • Customer feedback analysis

Availability

All Day, All Day, All Day, All Day, All Day, All Day, All Day Monday: All Day Tuesday: All Day Wednesday: All Day Thursday: All Day Friday: All Day Saturday: All Day Sunday: All Day

References

  • Reginna, 0474080685
  • Eva Mwenda, 0403155768

Languages

Swahili
Native/ Bilingual

Timeline

Housekeeper

Silk Hospitality
06.2022 - 10.2022

Team Member

Ichi Maki
01.2021 - 10.2022

Lead Hair Stylist

Wazuri hair Salon
01.2018 - 03.2025

Year 12 -

Byford secondary high School
Kiki Ngena