Kiko J
Melbourne,VIC
Summary
Skilled in problem-solving and customer service, I enhanced operations at Elitestar Lighting and Bytedance, ensuring optimal profit outcomes and innovative solutions. My flexible approach and ability to exceed employer expectations underscore my achievements, not just tasks, making me a valuable asset to any team.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Operator Assistant
Elitestar Lighting Company Limited
Xiamen, China
02.2021 - 12.2025
- Supported senior operators in daily tasks, ensuring smooth and efficient operations.
- Assisted senior operators in inspecting the quality of cargo lots in the factory and documenting detailed reports for the employer.
- Coordinated the mailing and receipt of cargo samples, ensuring accurate documentation and adherence to customs specifications.
Operator
Bytedance Technology Company Limited
China
01.2023 - 12.2024
- Maintained customers' ad accounts, ensuring optimal profit outcomes.
- Proposed innovative scripts to the creative department, ensuring alignment with customer demands.
- Visited or called customers to assess ad account status, creating opportunities for new recharges, and deeper collaborations.
Education
MBA - Supply Chain Management
Monash University
Caulfield02-2028
Skills
- Attention to detail
- Problem-solving
- Customer service
- Flexible schedule
Languages
Chinese (Mandarin)
Full Professional
Certification
- AD Optimizer II
Accomplishments
consuming 62000 AUD in one day， ranked third in China
Timeline
Operator
Bytedance Technology Company Limited
01.2023 - 12.2024
Operator Assistant
Elitestar Lighting Company Limited
02.2021 - 12.2025
MBA - Supply Chain Management
Monash University
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