Margaret Nawa
Mango Hill
Summary
I am team player, loyal and committed individual that can take on any challenges and strive to provide the best care and service to my customers/clients.
Overview
12
12
years of professional experience
Work History
Airline Customer Service Agent
Swissport Brisbane International
04.2023 - Current
- Provided exceptional customer service with empathetic listening and effective problem-solving skills.
- Managed passenger boarding process, maintaining orderliness and timeliness during busy periods.
- Kept up-to-date on flight schedules to provide accurate information for travelers seeking assistance.
- Handled escalated customer complaints professionally, implementing solutions that addressed concerns adequately.
Board Member / Missionary
One Salt Water
01.2014 - Current
- We are a Christian community development organization supporting people in the areas of health and well-being, health education, spiritual growth and culture & arts.
Assistant in Nursing (AIN/PCA)
Regis Sandgate - Griffith
01.2019 - 01.2020
- Providing support and ongoing care in all areas of daily living in accordance with the residents identified needs and preferences.
Education
Certificate III - Individual Support (Ageing)
Hillcrest Vocational Training Centre
01.2019
Secondary Education - undefined
Lae Secondary School
01.1988
Skills
- Team Player
- Great Communication
- Highly Motivated
- Customer Service
- Airport procedures
- Special needs assistance
CONTACT
- mjnawa@gmail.com
- 0450 247 368
- 82 Abercrombie Street, Mango Hill QLD 4509
Timeline
Airline Customer Service Agent
Swissport Brisbane International
04.2023 - Current
Assistant in Nursing (AIN/PCA)
Regis Sandgate - Griffith
01.2019 - 01.2020
Board Member / Missionary
One Salt Water
01.2014 - Current
Secondary Education - undefined
Lae Secondary School
Certificate III - Individual Support (Ageing)
Hillcrest Vocational Training Centre
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