Vergonjanne Kilyann
480 Roma Upper Street Brisbane,QLD
Summary
Motivated and customer-oriented hospitality professional with experience in fast-paced service environments. Skilled in building trustful client relationships, boosting customer loyalty, and driving sales. Team player with leadership experience and a strong work ethic, seeking to contribute to a dynamic team in Brisbane.
Overview
4
4
years of professional experience
Work History
Waiter
Le gorille
Lagny Sur Marne France, 77410
05.2024 - 05.2025
- Delivered professional table service in a busy bistro-style restaurant
- Built customer loyalty through friendly service and effective product upselling
- Maintained clean and organized working areas in collaboration with the team
Waiter
Bilybob DisneyLand Paris
Coupvray France, 77700
10.2023 - 01.2024
- Provided high-volume service in a themed restaurant with international guests
- Adapted quickly to operational changes during peak seasons
- Worked under pressure while maintaining excellent guest experience
Assistant Manager (Apprentice)
Locked up Escape game
Marne La Vallée France , 77420
09.2021 - 08.2023
- Managed bookings and customer support in a leisure and entertainment setting
- Trained and supported new team members
- Participated in local marketing and sales strategies
Education
BTS - Business Management
Studency
Paris 15 07-2023
High School Diploma -
Van Dogen High School
Lagny Sur Marne 07-2020
Skills
- Fast Learner & Adaptable
- Customer Service & Sales
- Table Service & Order Taking
- Teamwork & Communication
- Cash Handling & POS Systems
- Leadership & People Management
- Fluent in French and English
- RSA & White Card Certified
Languages
French
First Language
English
Advanced (C1)
C1
Timeline
Waiter
Le gorille
05.2024 - 05.2025
Waiter
Bilybob DisneyLand Paris
10.2023 - 01.2024
Assistant Manager (Apprentice)
Locked up Escape game
09.2021 - 08.2023
BTS - Business Management
Studency
High School Diploma -
Van Dogen High School