Kim Bailey
Gold Coast,QLD
Summary
Dynamic Tourism Manager with a proven track record at Circular Head Council, excelling in tourism promotion and community engagement. Skilled in financial reporting and team leadership, I successfully developed strategies that enhanced visitor experiences and increased regional visibility, while fostering strong partnerships with local businesses to drive economic growth.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Tourism Manager
Circular Head Council
07.2019 - 02.2025
- Developed and implemented tourism strategies to enhance local attractions and visitor experiences.
- Led community engagement initiatives to promote tourism opportunities within the region.
- Collaborated with stakeholders to create marketing campaigns that increased regional visibility.
- Oversaw budget management for tourism projects, ensuring alignment with strategic objectives.
- Developed and implemented tourism strategies to enhance visitor engagement and satisfaction.
- Collaborated with local businesses to promote tourism initiatives and improve community partnerships.
- Managed marketing campaigns utilizing social media platforms to increase visibility of local attractions.
- Organized events and festivals that showcased local culture, driving increased foot traffic to key areas.
- Trained and mentored staff on customer service best practices to improve visitor experiences.
- Managed daily operations of the tourism office, maintaining high levels of efficiency and organization.
- Assigned work to staff, set schedules, and motivated strong performance in key areas.
- Trained and supervised staff to consistently meet performance goals and customer service standards.
- Monitored budget and expenditures, keeping facility within budget.
- Manager of the Smithton Visitor Information Centre which included bookkeeping /Accounts payable & Receivable
Tourism Manager/Bookkeeper/Accounts Manager
Circular Head Tourism Association
01.2013 - 06.2019
- Developed and implemented tourism strategies to enhance local visitor engagement.
- Coordinated with stakeholders to promote regional attractions and events effectively.
- Led training sessions for staff on customer service best practices and tourism trends.
- Managed budgets for tourism projects, ensuring financial sustainability and compliance.
- Managed accounts payable and receivable, ensuring timely processing of invoices and payments.
- Reconciled monthly bank statements, maintaining accurate financial records and identifying discrepancies.
- Oversaw payroll functions, ensuring compliance with regulations and timely employee compensation.
- Developed financial reports to support strategic decision-making and resource allocation.
- Collaborated with management to create annual budgets, aligning financial goals with organizational objectives.
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Reconciled and corrected issues with financial records.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Established QuickBooks accounting system to reflect accurate financial records.
- Generated detailed financial reports for management review, facilitating informed decision making.
- Trained new employees on customer service, money handling and organizing strategies.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
- Developed monthly, quarterly and annual profit and loss statements and balance sheets.
- Accounts /BAS Statements /Bookkeeping /Payable & Receivable /P&L Reports /Balance Sheet / Reconciliation Bank / on MYOB software. A/P and A/R Aging Reports /Managed Petty Cash
- Maintained filing system, general administration/answering calls, emails and correspondence.
Executive Officer
Port Headland Chamber of Commerce
02.2007 - 12.2012
- Accounts /BAS Statements /Bookkeeping /Payable & Receivable /P&L Reports /Balance Sheet / Reconciliation Bank / on MYOB software. A/P and A/R Aging Reports /Managed Petty Cash
- Maintained filing system, general administration/answering calls, emails and correspondence.
- Developed strategic partnerships to enhance community engagement and support local businesses.
- Led initiatives for economic development and job creation within the region.
- Coordinated events to promote local commerce and foster networking opportunities.
- Mentored junior staff, fostering professional growth and enhancing team performance.
- Established strong relationships with key stakeholders to enhance collaboration and drive business success.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
Education
High School Diploma -
Smithton High School
Smithton, TASSkills
- Accounts
- Tourism promotion
- Customer service
- Team leadership
- Staff training
- Staff supervision
- Time management abilities
- Financial reporting
- Cash handling
- Safety procedures
- Training and mentoring
Certification
Defensive Driving Program
First Aid
Chief Warden
Rekon Accounting Software (Quickbooks)
Defensive Driving Program
Road Safety Presentation
Emergency Car Control ( Braking)
Emergency Car control (Hazard Avoidance)
General Vehicle Handling
Timeline
Tourism Manager
Circular Head Council
07.2019 - 02.2025
Tourism Manager/Bookkeeper/Accounts Manager
Circular Head Tourism Association
01.2013 - 06.2019
Executive Officer
Port Headland Chamber of Commerce
02.2007 - 12.2012
High School Diploma -
Smithton High School