Kim Betley
Baldivis,WA
Summary
Caring and empathetic Special Needs Assistant with 13 years of experience providing therapeutic support for adults with disabilities. Competent planner, developer and implementer of complex individual program plans. Certified medication administrator, verifying patient medicine and nutrition plan adherence according to strict detail. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Bus Driver position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
23
23
years of professional experience
Work History
Special Needs Assistant
Education Department
Atwell College
09.2011 - Current
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Developed strong rapport with students through empathy, patience, and understanding of their unique challenges and strengths.
- Monitored student classroom and outdoors activities to promote student safety.
- Promoted effective communication between students with special needs, their peers, and educators through active listening and clear expression of ideas.
- Participated in team meetings to review student progress, strategise interventions, and coordinate services across multiple disciplines.
- Coordinated with speech therapists, occupational therapists, and other specialists to provide comprehensive support for students with special needs.
- Enhanced student learning by implementing individualized education plans tailored to each student''s needs.
Claims Consultant
Insurance Australia Group
West Perth
03.2004 - 09.2014
- Managed large caseloads effectively, prioritizing tasks to ensure prompt attention to urgent matters.
- Provided expert advice on coverage limits and exclusions, helping clients make well-informed decisions about their insurance needs.
- Resolved complex claims, utilizing expert knowledge of policy coverage and industry regulations.
- Negotiated favorable settlements for clients, maintaining a high success rate in claim resolutions.
Claims Consultant
Norwich Union
Worthing United Kingdom
06.2001 - 12.2003
- Managed large caseloads effectively, prioritizing tasks to ensure prompt attention to urgent matters.
- Provided expert advice on coverage limits and exclusions, helping clients make well-informed decisions about their insurance needs.
- Continuously updated personal knowledge of industry trends and developments, ensuring the provision of accurate and relevant advice to clients.
- Maintained strong relationships with clients, fostering trust and loyalty through excellent communication skills.
- Worked with claims adjusters and examiners to expedite processing in alignment with procedures.
- Conducted day-to-day administrative tasks to maintain information files and process paperwork.
Education
Certificate III And Certificate IV - Special Education
Fremantle Education Centre
Fremantle, WA11.2010
Certificate III - Financial Services FNB30199
Nationally Recognised Training
Perth, WA02.2005
Skills
- Communication Strategies
- Teaching and instruction
- Verbal and written communication
- Conflict Resolution
Volenteering
- Team Manager for Fremantle District Cricket club U13-U15 -
- Team Manager at White Knight Baldivis Cricket Club.
- Junior Coordinator of WKBCC
- Vice President of Peel Junior Cricket Association for 2 years
- President of Peel Junior Cricket Association
- Junior Coordinator of Rockingham Mandurah Cricket Club.
Additional Information
Refereence:
Vanessa Patrick - Special Needs Teacher Atwell College
Mobile: 0447361443
Emma Flowers - Vice President of Peel Junior Cricket Association
Mobile: 0400205797
Megan Greco - Friend
0425224819
Timeline
Special Needs Assistant
Education Department
09.2011 - Current
Claims Consultant
Insurance Australia Group
03.2004 - 09.2014
Claims Consultant
Norwich Union
06.2001 - 12.2003
Certificate III And Certificate IV - Special Education
Fremantle Education Centre
Certificate III - Financial Services FNB30199
Nationally Recognised Training