Summary
Overview
Work History
Education
Skills
Training And Qualifications
References
Timeline
Generic

Kim Black

Ellenbrook,NSW

Summary

Highly organized International Cargo Specialist experienced in managing multiple tasks and handling issues. Possesses excellent problem-solving, communication and negotiating skills. Efficient agent with demonstrated success in coordinating and managing transport goods. Skilled in using transportation management systems and logistics software with strong knowledge of customs regulations and compliance requirements. Team-oriented and committed to improving efficiency.

Overview

39
39
years of professional experience

Work History

International Cargo Specialist

TNT Express Worldwide
10.2017 - 02.2022

Coordinated closely with customs officials to ensure adherence to import/export regulations while expediting clearance processes for time-sensitive shipments.

  • Conducted regular performance evaluations for team members, providing constructive feedback for professional growth and development opportunities within the organization.
  • Oversaw the implementation of effective security measures to safeguard cargo from theft, loss, or damage during transportation and storage.
  • Reduced damage to goods by ensuring proper packaging, labelling, and storage techniques were followed.
  • Optimized warehouse space utilization by reorganizing storage layouts and implementing effective shelving systems.
  • Trained new team members on company protocols, safety guidelines, and best practices in cargo handling.
  • Streamlined documentation processes to improve accuracy and reduce time spent on administrative tasks related to cargo shipments.
  • Facilitated timely delivery of cargo by coordinating with transportation partners and monitoring shipment statuses.
  • Implemented safety measures that reduced workplace accidents while maintaining a high level of productivity among staff members.
  • Maintained strong relationships with clients by providing exceptional customer service and addressing any concerns promptly.
  • Reduced damage to goods by ensuring proper packaging, labeling, and storage techniques were followed.
  • Increased efficiency in cargo handling by implementing streamlined processes and procedures.
  • Operated cargo handling equipment to facilitate safe and quick loading and unloading of cargo.
  • Checked import and export documentation to determine cargo contents and classified goods into different tariff or fee groups.

Multi Drop Driver

TNT Express
03.2011 - 10.2017
  • Sort, prioritise, scan and load freight.
  • Perform pre-start checks and carry out all safety and operational requirements.
  • Prepare multi-delivery run daily.
  • Deliver and pick up freight in accordance with company policy
  • Complete relevant paperwork and consignment notes for domestic, international and dangerous goods freight.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Truck Driver

McMaster Transport
09.2009 - 03.2011
  • Deliver stock to metropolitan supermarkets
  • Unload stock at destination
  • Complete and file paperwork pertaining to deliveries including consignment notes and delivery dockets, comply with company documentation standards
  • Adhere to and promote company Occupational Health and Safety standards
  • Perform safety checks on trucks.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.

Store Person

Coles Supermarkets
01.2008 - 09.2009
  • Order departmental stock and verify invoices
  • Receive stock shipments and undertake quality control checks
  • Source stock orders online and via telephone with company sales representatives
  • Undertake stock take and write off stock in accordance with company policy
  • Comply with and promote company Occupational Health and Safety standards
  • Customer service, issue resolution and negotiation.
  • Managed receiving area efficiently by organizing incoming shipments and verifying accuracy against purchase orders.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.

Cold Larder, Dessert Chef and Breakfast Chef

Broadwater Resorts & Spa
02.2007 - 11.2007
  • Cold larder, dessert, function preparation, pizzas, bread and cake production and decoration, canapés and breakfast buffet
  • Creating menus
  • Constructing healthy and nutritious staff meal options
  • Implementing occupational, health an safety procedures
  • Safe food handling techniques
  • Staff management and resource scheduling
  • Employee conflict resolution
  • Stock control and ordering.
  • Managed ordering of ingredients from suppliers while maintaining relationships for optimal pricing and product quality.
  • Conducted regular inventory checks and managed supplies, reducing food waste and cutting costs.
  • Maintained well-organized mise en place to keep work consistent.
  • Monitored quality of ingredients used in recipes to maintain consistency and safety standards.

Pastry Cook/Baker/Bakery Manager

Coles Supermarkets
03.1998 - 02.2004
  • Supervise bakery staff to achieve daily tasks ensuring adherence to Food Safety Standards and OH&S policies
  • Order departmental stock and verify invoices
  • Receive stock shipments and undertake quality control checks
  • Attend staff meetings, report sales results and merchandise stock
  • Customer service, issue resolution and negotiation.

Service Assistant/Pastry Cook

Coles Supermarkets
07.1983 - 11.1987
  • Produce bakery stock as required according to service level requirements
  • Adhere to Food Safety Standards and Occupational Health and Safety standards
  • Implement bakery production schedules.

Education

Some College (No Degree) -

North Regional TAFE
Hedland, WA

Skills

  • Able to adapt to new concepts and systems
  • Able to recognise, analyse and solve problems
  • Computer literate with intermediate Microsoft Suite experience
  • Able to communicate in a timely, accurate and precise fashion
  • Self-motivated, proactive and flexible
  • Able to work autonomously and within a team environment
  • Mature with exceptional judgement
  • Excellent time management skills
  • Outstanding customer relations
  • Warehouse Operations
  • Pallet jack proficiency
  • Forklift Operation
  • Freight Management
  • Customs Compliance
  • Hazmat and international shipping
  • Import and Export Procedures
  • Regulatory Compliance
  • Documentation preparation
  • Transportation Coordination
  • Air Cargo Management

Training And Qualifications

  • Dangerous Goods Awareness Certificate, 2014
  • RACA Certificate One and Two, 2011
  • Security Awareness Certificate, 2011
  • Class "HR" drivers licence, 2008
  • Certificate in Business Administration, Polytechnic West Carlisle (formerly TAFE), Perth Western Australia, 2008
  • Responsible Service of Alcohol Certificate, 2007
  • Senior First Aid, 2007
  • Certificate Two Hospitality Operations, 2006
  • Adult Numeracy and Computing, 1992
  • Pastry Cook Apprenticeship, 1987
  • Certificate in Catering and Hospitality, 1986

References

References available upon request

Timeline

International Cargo Specialist

TNT Express Worldwide
10.2017 - 02.2022

Multi Drop Driver

TNT Express
03.2011 - 10.2017

Truck Driver

McMaster Transport
09.2009 - 03.2011

Store Person

Coles Supermarkets
01.2008 - 09.2009

Cold Larder, Dessert Chef and Breakfast Chef

Broadwater Resorts & Spa
02.2007 - 11.2007

Pastry Cook/Baker/Bakery Manager

Coles Supermarkets
03.1998 - 02.2004

Service Assistant/Pastry Cook

Coles Supermarkets
07.1983 - 11.1987

Some College (No Degree) -

North Regional TAFE
Kim Black