Coordinated closely with customs officials to ensure adherence to import/export regulations while expediting clearance processes for time-sensitive shipments.
- Conducted regular performance evaluations for team members, providing constructive feedback for professional growth and development opportunities within the organization.
- Oversaw the implementation of effective security measures to safeguard cargo from theft, loss, or damage during transportation and storage.
- Reduced damage to goods by ensuring proper packaging, labelling, and storage techniques were followed.
- Optimized warehouse space utilization by reorganizing storage layouts and implementing effective shelving systems.
- Trained new team members on company protocols, safety guidelines, and best practices in cargo handling.
- Streamlined documentation processes to improve accuracy and reduce time spent on administrative tasks related to cargo shipments.
- Facilitated timely delivery of cargo by coordinating with transportation partners and monitoring shipment statuses.
- Implemented safety measures that reduced workplace accidents while maintaining a high level of productivity among staff members.
- Maintained strong relationships with clients by providing exceptional customer service and addressing any concerns promptly.
- Reduced damage to goods by ensuring proper packaging, labeling, and storage techniques were followed.
- Increased efficiency in cargo handling by implementing streamlined processes and procedures.
- Operated cargo handling equipment to facilitate safe and quick loading and unloading of cargo.
- Checked import and export documentation to determine cargo contents and classified goods into different tariff or fee groups.