Kim Leeanne Morgan

Deli Team Member

Colesgroup

02.2008 - Current

Assisted in training new hires on proper food handling procedures, equipment use, and customer service etiquette to ensure seamless integration into the team.
Received positive feedback from customers for excellent communication skills, which led to repeat visits to the deli department specifically seeking assistance from me directly on their future orders.
Contributed to team efficiency by cross-training in various departments and assisting colleagues as needed.
Enhanced customer satisfaction by providing efficient and friendly service at the deli counter.
Safely handled all food items, adhering to proper sanitation guidelines and ensuring that customers received only top-quality products.
Improved inventory management by conducting regular stock checks and promptly reporting any discrepancies.
Prepared custom sandwich orders according to customer specifications, ensuring consistency in quality and presentation.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Supported store-wide promotions by creating visually appealing displays that showcased deli products attractively and effectively communicated current offers to customers.
Provided exceptional customer service even during peak hours, managing long lines efficiently while maintaining a pleasant demeanor.
Ensured product freshness through proper rotation practices, minimizing waste due to spoilage.
Skillfully operated slicing machines, maintaining high standards of safety at all times both for the staff and customers alike.
Increased sales of specialty items by offering product samples and sharing knowledge about their unique features.
Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Greeted customers at counter to fulfill requests and answer questions.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Delivered exemplary customer service to guests, even in peak business periods to promote retention.
Listened to customer requests and suggested additional menu items as appropriate to upsell products.
Offered product samples to customers, generating additional sales through taste-testing.
Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.
Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Replenished serving stations with fresh food and cleaned up spills.
Accurately operated cash register to process customer payments.

Summary

Overview

Work History

Deli Team Member

Education

No Degree - First Aid Certificate

Skills

Timeline

Deli Team Member

No Degree - First Aid Certificate

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