Kim Cook

• Develop and implement the company's strategic vision, setting short and long term goals for growth, market expansion, and profitability.
• Create business plans, including budgeting, forecasting, and identifying new market opportunities (e.g., commercial contracts, residential projects, or specialised coatings).
• Monitor industry trends (e.g eco-friendly paints, automation in painting processes) to position the company competitively.
• Oversee daily operations, ensuring projects are completed on time, within budget, and to client specifications.
• Implement and maintain quality control standards to ensure high quality painting services and compliance with safety regulations (e.g WorkSafe in Australia).
• Manage supply chains, including procurement of paints, tools, and equipment, negotiating with suppliers to optimise costs and ensure timely delivery.
• Develop and manage budgets, monitor financial performance, and ensure profitability across projects.
• Oversee pricing strategies, cost estimation for bids, and contract negotiations to maximize revenue while remaining competitive.
• Review financial reports and implement cost saving measures, such as reducing material waste or optimising labour efficiency.
• Build and maintain relationships with clients, contractors, and stakeholders to secure contracts and ensure repeat business.
• Oversee bidding processes for large scale projects, preparing proposals that highlight the company's expertise and value proposition.
• Drive marketing and branding initiatives to enhance the company's reputation, including digital marketing and networking with industry bodies.
• Identify new business opportunities, such as expanding into niche markets (e.g heritage restoration, industrial coatings or geographic regions)
• Manage insurance, certifications, and licenses required for operations, ensuring all legal and regulatory requirements are met.
• Oversee project planning, scheduling, and resource allocation to meet deadlines and client expectations.
• Compliance of all financial reporting governed by the ATO. (e.g BAS and Superannuation contributions)
  

Consulting

• Develop and implement growth strategies, identifying new market opportunities and revenue streams to increase business turnover by up to 20% annually.
• Assess and enhance business systems, streamlining processes to improve efficiency by 15-25% while ensuring compliance with industry standards.
• Design and deliver customised training programs, boosting employee performance and productivity through targeted skill development initiatives.
• Conduct in depth reviews of financial and operational systems, recommending cost saving measures that reduce expenses by 10-15%.
• Collaborate with business owner and leadership teams to align strategies with organisational goals, fostering sustainable growth and client satisfaction.
• Guided the business through operational transformations, implementing governance frameworks to support scalability and long-term success.
• Establish KPIs and performance tracking systems to monitor staff and operational outcomes, achieving measurable improvements in efficiency.
• Streamline procurement and supplier relationships, negotiating contracts to enhance resource availability and reduce costs.

Events

• Develop and execute comprehensive event plans, aligning with client objectives to deliver memorable experiences for up to 200 attendees.
• Manage event budgets, negotiating vendor contracts to optimise costs while maintaining quality through strategic sourcing.
• Source and manage relationships with vendors (e.g caterers, venues, AV providers), ensuring timely delivery and compliance with event specifications.
• Lead event staff and contractors, providing training and clear direction to ensure seamless execution and high service standard.
• Collaborate with clients to understand needs, delivering tailored event solutions that enhance satisfaction and foster repeat business.
• Oversee logistics, including venue setup, scheduling, and equipment coordination, ensuring events run on time and within scope.
• Develop and implement event marketing strategies, leveraging digital and traditional channels to maximize attendance and engagement.
• Post-Event Evaluation: Conduct post-event analysis, gathering feedback to measure success and identify improvements, achieving client satisfaction rates above 90%.

• Staff supervision, hiring, training and development, performance management.
• Identifying supplier sources for materials and components.
• Establishing supplier payment terms, pricing, quality levels, productivity projects, lead times, economical order of quantities and inventory levels by way of blanket orders or system control.
• Ensuring ongoing supplier conformance to delivery schedules.
• Ensuring compliance by monitoring performance through materials control teams.
• Developing epidemic warranty agreements on critical components with suppliers.
• Manage & maintain communications with freight forwarders, customs agents and transport companies.
• Work with staff to maintain a daily plan/schedule of anticipated goods inwards and outwards movements.
• Ensure that all necessary customs and quarantine documents have been obtained and that where necessary, import permits or licenses have been obtained and stored for auditing.
• Overall procurement for the company
• Marketing/Branding in new Markets
• Setting up of new offices overseas
• Project coding sales invoices
• Material Requisitions
• Liaising with debtors
• Sourcing relevant company grants and upholding requirements
• Mentored and trained staff on best practices to ensure high-quality service delivery within corporate frameworks.
• Coordinated board meetings, including preparation of agendas and minutes.
• Liaised with regulatory authorities to facilitate timely submissions and approvals.
• Developed policies and procedures to enhance operational efficiency within the company.
• Enhanced corporate governance by implementing efficient board meeting procedures and documentation practices.
• Oversaw budget management, ensuring alignment with organizational goals and resource allocation.
• Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
• Enhanced employee engagement by developing training programs, fostering a collaborative culture, and promoting professional development opportunities.

• Oversee daily office operations, implementing systems and processes to enhance efficiency, streamline workflows, and support organisational goals, achieving improvements in operational productivity.
• Provide high level administrative support to senior leadership, managing schedules, communications, and confidential information to facilitate strategic decision-making.
• Lead and mentor administrative and support staff, designing training programs to enhance performance and ensure alignment with company objectives, boosting team productivity and morale.
• Evaluate and implement office management systems, ensuring compliance with industry standards and improving process efficiency through technology integration (e.g., document management or ERP systems).
• Build and maintain relationships with internal stakeholders and external vendors, ensuring seamless coordination of services such as facilities, IT, and supplies.
• Ensure adherence to regulatory requirements, health and safety standards, and company policies, mitigating risks through proactive audits and protocol enforcement.
• Oversee internal projects or office related events (e.g., corporate meetings, team-building activities), ensuring timely execution and alignment with organisational priorities.
• Develop and maintain reporting systems to track office performance metrics, providing actionable insights to leadership for operational improvements.
• Maintaining document registers
• Submitting of quality control procedures

• Directed and mentored pharmacy staff, fostering a high-performance culture through effective recruitment, training, and performance management.
• Strategic Procurement Management: Oversaw procurement processes, optimising supply chain efficiency and negotiating contracts to achieve consistent cost reductions and operational excellence.
• Stakeholder Engagement with Hospital Leadership: Collaborated with hospital management to align pharmacy operations with organizational objectives, ensuring seamless service delivery.
• Financial Oversight: Managed accounts receivable and payable, streamlining financial processes to enhance cash flow and operational efficiency.
• Invoicing and Financial Accuracy: Implemented robust invoicing systems, ensuring timely and accurate billing to support financial objectives.
• Management Systems Implementation: Developed and maintained pharmacy management systems, achieving and sustaining accreditation standards to ensure compliance and quality.
• Policy and Procedure Optimisation: Enhanced pharmacy policies and procedures, driving operational improvements and elevating service quality.
• Supplier Relationship Management: Cultivated strong supplier partnerships, negotiating agreements to secure high-quality materials at reduced costs.
• Cost Reduction and Process Optimisation: Sourced and negotiated supplier contracts, achieving up to 10% cost savings while maintaining supply chain reliability.
• Supply Chain Coordination: Ensured consistent delivery of pharmacy supplies to hospital wards and theatres, maintaining operational continuity and patient care standards.
• Training and Development Leadership: Designed and delivered training programs for pharmacy interns, enhancing professional development and service quality.
• Health and Safety Compliance: Upheld rigorous health and safety standards, implementing protocols to ensure a safe and compliant workplace environment.