Take initiative and don't shy away from hard Problems
Strong Problem solver and analytical thinker.
Highly motivated and detail oriented with extensive experience in Accounting, Auditing and Customer Service
Proven ability to lead teams develop, effective processes and ensure accuracy
The ability to adapt and learn quickly any proceeder or software required
Team oriented, cooperative and supportive
Overview
49
49
years of professional experience
Work History
Accounts Supervisor / Branch Support Officer
Motion Fluid Power Solutions - Formally AIP
02.2005 - 10.2024
Software: Clientele- Anzio Lite / Pronto / Harmoniq / outlook/ Microsoft Office
Served as a trusted resource for colleagues seeking guidance on complex accounting issues or challenges they faced within their roles within the accounts department.
Payroll preparation for the Company’s / Three Branches within one Company Australia Wide
End of month close and Statement Run, both AR & AP
Prepare monthly Group Rebates payable and yearly LTI Payable reports and raise credits payable
Maintain and issue of Company product Bar Codes
Ensure accurate and timely processing of invoices and payments, maintaining strong vendor relationships
Monitor receivables and their current status and ensure collection within required terms.
Reconcile Bank , debtors finance and intercompany accounts
Reconcile GL for accurate Balance sheet and Profit and loss
Company Credit Cards – Directors / Branch Operations Manager / Area Managers - Reconciliation / Data Entry Expenses
Work with IT to solve Software error and test new software modules to automate accounting and sale tasks, ultimately increasing overall productivity within the department and Company.
Collaborated with external auditors during annual reviews, providing necessary documentation for a smooth audit process.
Improved cash flow management with timely billing and collections procedures.
AR & AP Holiday proxy.
Developed comprehensive training materials to onboard new team members effectively in their roles within the Company
Managed vendor relationships professionally, negotiating favourable payment terms that benefited both parties involved while maintaining strong business partnerships.
Reduced outstanding receivables by diligently following up on past-due invoices.
Streamlined accounts payable processes by implementing an efficient payment management system.
Promoted a positive work environment by fostering open communication and teamwork among staff members.
Engaged in daily communication with clients to establish and maintain positive working relationships.
Assisted sales team members in developing customer relationships, and building customer loyalty.
Communicated customer feedback and complaints to team members to promote proper resolution.
Developed and enforced policies and procedures for compliance with company policies.
Reviewed required documentation and set up new accounts
Run reports and review credit increase to $10000.
Maintained detailed records of all transactions and activities within the branch for easy reference during audits or reviews.
Maintained detailed records of all transactions and activities within the branch for easy reference during audits or reviews.
Maintained friendly and professional customer interactions.
Assist Sale Department with Credit processing and Sales inquiries
Logo Design / New Product Packaging Design
Assistance to the Financial Controller
Euraka Street Furniture
01.2001 - 02.2005
Software: Business Manager (Dos Base) / outlook / Microsoft
OfficeAccounts Payable – Data Entry / Creditors reconciliation through to General Ledger
End of Month Close / Monthly Reporting / End of Financial Close /End of Year Reporting
Accounts Receivable – Debtors Receipts / Debtors Reconciliation through to General Ledger
End of Month Close / Monthly Reporting / Statements / End of Financial Year Close / End of Year
Branch support for away staff
Property Management – Brisblat Investment
Accounts Payable / Accounts Receivable – Raising of rental invoices / Month Close / End Financial Year Close
Crabot Superannuation
Data Entry / Reconciliation / Term Investments
Office Administrator /Sales Purchasing Officer
Sanando Trader Pty Ltd
10.1999 - 01.2001
Software: MYOB 4.5 / Microsoft Office / Corel Draw / Sybiz point of Sale imported into MYOB
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained electronic and paper filing systems for easy retrieval of information.
Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Tracked office supplies and restocked low items to keep team members on-task and productive.
Contributed to a positive work environment by fostering strong working relationships among colleagues.
Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
Trade Fairs organisation / travel / advertising and Promotions
Receptionist /Assistant Accounts Officer
Styleride Pty Ltd
12.1997 - 10.1999
Software: MYOB 4.5 / Microsoft Office
Managed multi-line telephone system and greeted claimants during office visits.
Provided exceptional customer service by addressing client concerns professionally and courteously, contributing to a welcoming atmosphere.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Handled sensitive information discreetly while performing administrative duties such as filing paperwork and processing payments.
Ensured timely payments to employees by efficiently managing payroll schedules and deadlines.
Submitted cash and check deposits and generated cash receipts to record money received.
Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
Used accounting software to reconcile accounts, track income, and generate invoices.
Contributed to month-end closing procedures by preparing detailed accounts receivable aging reports for management review.
Reduced late payment penalties by closely monitoring due dates and managing timely payments.
Maintained high level of data integrity by consistently updating vendor information in the system accurately.
Streamlined invoice processing by implementing efficient filing and tracking systems.
Streamlined vendor payments, ensuring timely financial operations by accurately scheduling and executing payments.
Freelance Graphic Design
Fraser Products
03.1995 - 11.1998
Developed custom illustrations and graphics tailored to client specifications, ensuring their satisfaction and repeat business.
Utilized advanced software tools such as Adobe Creative Suite /Corel Draw to produce cutting-edge graphic designs for clients in various sectors.
Kept up-to-date with industry trends and emerging technologies to ensure designs remained fresh, innovative, and relevant in a competitive market landscape.
Delivered high-quality graphic designs for various industries such as retail, healthcare, finance, technology, and hospitality.
Created digital image files for use in digital and traditional printing methods.
Developed creative design for print materials, brochures, banners, and signs.
Proved successful working within tight deadlines and a fast-paced environment.
Office Assistant
Kulak Pty Ltd
01.1995 - 11.1997
Software: Pasel - Dos Base
Maintained confidentiality in handling sensitive information while performing administrative tasks.
Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Accounts Payable / Creditors reconciliation through to General Ledger. Creditors Payment Cheque Payment / End of Month Close / Monthly Reporting / End of Financial Close / End of Year Reporting
Accounts Receivable – Debtors Receipts / Debtors Reconciliation through to General Ledger / End of Month Close / Monthly Reporting / Statements / End of Financial Year Close / End of Year Reporting
Customer Sales / Customer Quotes / Stock Control / Stock Take / Purchasing
Promotional Advertising / Design / Finished Art / Desktop Publishing
Banking / Postage / General Office Duties
College of Graphic Design
College of Graphic Design
01.1994 - 12.1994
12 month full time study - Certificate in Commercial Graphic Arts
Demonstrated respect, friendliness and willingness to help wherever needed.
Passionate about learning and committed to continual improvement.
Adaptable and proficient in learning new concepts quickly and efficiently.
Learned and adapted quickly to new technology and software applications.
Office Administrator
Star Security Service
12.1991 - 12.1994
Family Owned Business - Father Passed away
Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Reconciled account files and produced monthly reports.
Assisted in preparation and processing of payroll to facilitate prompt staff payments.
Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Processed transactions accurately while maintaining a high level of customer service.
Prepared and mailed invoices to customers, processed payments, and documented account updates.
Submitted cash and check deposits and generated cash receipts to record money received.
Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
Reconciled accounts receivable ledger to verify payments and resolve variances.
Responded to inbound inquiries regarding accounts and payments.
Posted customer payments by recording cash, checks, and credit card transactions.
Service Station Manager
Shell Gailes Self Service Roadhouse
10.1986 - 11.1993
Increased sales revenue through effective marketing strategies and promotional campaigns.
Maintained cleanliness standards throughout the facility by assigning tasks responsibly among staff members.
Collaborated with upper management on strategic planning initiatives to drive business growth and expansion.
Implemented safety protocols to minimize workplace accidents, creating a secure environment for both employees and customers.
Created an attractive atmosphere in the retail area by strategically arranging products that encouraged impulse purchases.
Monitored inventory levels closely, adjusting orders as necessary to prevent stockouts or excess stock accumulation.
Organization of employees'' shifts efficiently which resulted in increased productivity at the service station.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Rent-a Ute- Mobile Phones – Trailer Hire Contracts
Senior Clerk / Purchasing Officer
Amart Furniture Oxley Head Office
02.1981 - 12.1989
Prioritized workload effectively managing multiple tasks at once maintaining focus under pressure while meeting deadlines consistently.
Improved office efficiency by streamlining filing systems and organizing essential documents.
Placed supply orders and restocked office items.
Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
Evaluated potential suppliers based on their ability to meet delivery deadlines, product quality standards, and pricing competitiveness.
Processing of Finance Contacts
Stock Allocation and despatch of Customer Orders
Staff Supervision and Training
Banking and general clerial duties
Assistant Head Cashier
RACQ Insurance
01.1977 - 12.1980
Handled large volumes of cash securely, minimizing risks associated with theft or mismanagement.
Maintained a clean, organized workspace to promote a pleasant atmosphere for both employees and customers.
Managed cash register balances to maintain accurate financial records and prevent discrepancies.
Conducted regular audits of cashier procedures, identifying opportunities for improvement and increased accuracy.
Resolved customer complaints professionally, fostering positive relationships and repeat business.
Trained new cashiers on company policies and best practices, resulting in a more knowledgeable workforce.
Reduced wait times with quick, accurate cash handling and effective communication with team members.
Greeted customers entering store and responded promptly to customer needs.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Ensured compliance with company policies and procedures while processing transactions efficiently.
Drawing Office Assistant
Mitchell Engineering
02.1976 - 11.1977
Maintained confidentiality in handling sensitive information while performing administrative tasks.
Expedited document processing with accurate data entry and timely filing.
Contributed to a positive work environment by fostering open communication among colleagues.
Prepared and edited documents to produce precise, accurate and professional communication.
Developed customized AutoCAD templates for specific project types, increasing efficiency and reducing repetitive tasks.
Reduced errors in final drafts by meticulously proofreading and editing drawings before submission to clients.
Tracing & printing plans
Help Preparing Quotes and Tenders
Updating Standards - Australian required standard
Switch / General Office Work
Education
Associate of Arts - Graphic Design
Qld Colledge of Graphic Design
Brisbane, QLD
12-1994
Skills
Bank Reconciliation
Payroll Processing
Audit preparation
Cash Flow Management
ERP systems proficiency
Credit management
Internal Controls
Intercompany Transactions
Revenue Recognition
Expense Tracking
General ledger maintenance
Month-end closing
Accounts Payable Supervision
Accounts Receivable Supervision
Year-end closing
Customer Relations
Quality Assurance
Sales expertise
Inventory understanding
Teamwork and Collaboration
Problem-Solving
Time Management
Attention to Detail
Problem-solving abilities
Multitasking
Multitasking Abilities
Reliability
Excellent Communication
Organizational Skills
Team Collaboration
Active Listening
Adaptability and Flexibility
Decision-Making
Staffing and scheduling
Self Motivation
Interpersonal Skills
Customer Relationship Management
Staff Management
Vendor relationships
Bonsai and Photo booking
Bonsai is a passion, taking a tree and making it something special
I use to do scrap booking but with technology these days you can do it all online for half the price
Timeline
Accounts Supervisor / Branch Support Officer
Motion Fluid Power Solutions - Formally AIP
02.2005 - 10.2024
Assistance to the Financial Controller
Euraka Street Furniture
01.2001 - 02.2005
Office Administrator /Sales Purchasing Officer
Sanando Trader Pty Ltd
10.1999 - 01.2001
Receptionist /Assistant Accounts Officer
Styleride Pty Ltd
12.1997 - 10.1999
Freelance Graphic Design
Fraser Products
03.1995 - 11.1998
Office Assistant
Kulak Pty Ltd
01.1995 - 11.1997
College of Graphic Design
College of Graphic Design
01.1994 - 12.1994
Office Administrator
Star Security Service
12.1991 - 12.1994
Service Station Manager
Shell Gailes Self Service Roadhouse
10.1986 - 11.1993
Senior Clerk / Purchasing Officer
Amart Furniture Oxley Head Office
02.1981 - 12.1989
Assistant Head Cashier
RACQ Insurance
01.1977 - 12.1980
Drawing Office Assistant
Mitchell Engineering
02.1976 - 11.1977
Associate of Arts - Graphic Design
Qld Colledge of Graphic Design
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