Proficient in Microsoft Office
Kim Dacre
Territory Manager
Ringwood,VIC
(DinDip) Do it Now, Do it Properly!
Work Preference
Work Type
Part TimeFull TimeLocation Preference
RemoteHybridImportant To Me
Work-life balanceCompany CultureFlexible work hoursTeam Building / Company RetreatsWork from home optionPaid time off4-day work weekPersonal development programsCareer advancementSummary
Professional with 19 years in territory management At Imperial Brands. Proven ability to drive sales growth, build strong client relationships, and execute strategic market plans. Known for fostering team collaboration and adapting to changing market conditions. Expertise in negotiation, market analysis, and customer service. Reliable and results-focused with passion for achieving targets and exceeding expectations.
Proven ability to handle multiple tasks effectively and efficiently in fast-paced FMCG environments.
Overview
19
19
years of professional experience
Work History
Territory Manager
Imperial Brands
VIC 3000
02.2007 - 10.2025
- Developed and executed territory sales strategies to achieve market share growth.
- Developed and maintained relationships with key clients, enhancing customer satisfaction and loyalty.
- Conducted market research to identify new sales opportunities and emerging trends in assigned territory.
- Trained and mentored junior sales representatives, fostering a high-performance sales culture.
- Analyzed sales data to create forecasts and inform strategic decision-making for territory management.
- Executed targeted marketing campaigns that increased product visibility and market penetration.
- Negotiated contracts with independant accounts, ensuring mutually beneficial agreements aligned with corporate goals.
- Cultivated relationships with key stakeholders to enhance brand visibility and customer loyalty.
- Analyzed market trends and competitor activities to inform strategic decision-making processes.
- Monitored competitor activities and adjusted strategies accordingly to maintain competitive advantage in the market.
- Enhanced product knowledge among customers by conducting informative presentations and demonstrations.
- Optimized route planning for account visits, reducing travel time and allowing for increased face-to-face interactions with clients.
- Established trust with clients through consistent follow-ups, leading to long-term partnerships and repeat business.
- Boosted sales in assigned territory by developing and maintaining strong relationships with key clients.
- Maintained a thorough understanding of industry trends and market dynamics, enabling informed decision-making regarding sales strategies.
- Utilized CRM software effectively to track leads, manage contacts, and monitor progress against goals regularly.
- Improved customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
- Consistently met or exceeded quarterly sales targets by effectively managing sales pipeline and closing deals strategically.
- Maintained relationships with established accounts and prospected new retailers by calling on customers and engaging prospects in person.
- Expanded client base through effective prospecting, cold calling, and networking events.
- Negotiated favourable contract terms for both parties involved, resulting in mutually beneficial agreements with clients.
- Collaborated closely with internal teams to ensure seamless order processing and timely delivery of products.
- Expanded network through attending industry events and conferences, establishing valuable connections and insights into market trends.
- Monitored competitor activities within territory, adapting strategies to maintain competitive edge.
- Increased territory sales by cultivating strong relationships with new and existing clients.
- Developed and implemented targeted sales strategy for maximizing market penetration, leading to significant growth in customer base.
- Negotiated favourable terms in sales agreements, ensuring profitability and long-term client partnerships.
- Met existing customers to review current services and expand sales opportunities.
- Kept detailed records of daily activities through online customer database.
- Contributed to team objectives in fast-paced environment.
- Achieved or exceeded company-defined sales quotas.
- Attended monthly sales meetings and quarterly sales trainings.
- Presented professional image consistent with company's brand values.
- Negotiated prices, terms of sales and service agreements.
- Educated clients on latest product updates and enhancements, keeping them informed and engaged with brand.
- Analyzed competitor tactics and adjusted approach to stay ahead in the marketplace ultimately.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Skills
- Team collaboration
- Customer relationship management
- Sales expertise
- Lead prospecting
- Goal setting
- Relationship building
- Sales presentations
- Territory management
- Opportunities identification
- Territory expansion
- Contract negotiation
- Territory revenue generation
- Time management
- Brand promotion
- CRM software
- Event networking
- Product positioning
- Data interpretation
- Channels and distribution knowledge
- Marketing support
- Competitor research
- Industry networking
- Product promotion
- Budget management
- CRM tracking
- Competitive analysis
- Database management
- Verbal and written communication
- Team building
- Cold calling
- Retailer support
- Sales presentation
- Customer service
- Goal setting and achievement
- Rapport and relationship building
- Salesforce software
- Team collaboration and leadership
- Staff training
Timeline
Territory Manager - Imperial Brands
02.2007 - 10.2025
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Excel
Word
Power Point
Salesforce CRM
Accomplishments
- Achieved speed to market by completing new product launch's with accuracy and efficiency.
- Achieved compliance across territory through effectively planning and using data related presentations.
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
- National Salesforce Award 2024 for demonstrating connective behavior's & going above & beyond in role.
- Yearly KPI's exceeded year on year.
Interests
Reading daily
Travelling
Being outdoors exploring new cities, beach’s, national parks
Wellbeing-Yoga, Pilates & meditation
Certification
- IBA Way of Sales Training - 2022-2025
- level 2 Defensive Driving - 2022