Kim Deeth

I cleaner for elderly clients so as they can stay in there homes longer.

• Adapt quickly to diverse client needs and preferences, customizing services for optimal customer satisfaction.
• Maintain open communication with clients to address concerns promptly and ensure ongoing service quality improvements.
• Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
• Removed trash, debris and other waste materials from premises.
• Used time management and efficient cleaning methods to meet deadlines.
• Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
• Handled equipment, chemicals, and materials properly and with caution.
• Confirmed all cleaning tools and equipment were stored properly after use.
• Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
• Reduced spread of illness by implementing rigorous disinfection practices for all high-touch surfaces.
• Upheld cleanliness standards in kitchen and dining areas, ensuring compliance with health regulations.
• Improved overall cleanliness and hygiene by using eco-friendly cleaning products and techniques.
• I have a good relationship with my clients and always like to engage in conversation so as I can see if there are any changes in speech.
• I also clean there fridge out so as they aren't consuming anything that is out of date.

Cared for my mother who had lewy body dementia until she passed in 2012 and also my husband who has early onset dementia. I still care for my husband

• Provided high-quality personal care and support to clients, enhancing daily living activities.
• Assisted clients with mobility and transportation, ensuring safe and comfortable travel experiences.
• Assisted patients with daily living activities, promoting independence and dignity.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.

Customer service

• Completed daily tasks accurately and on-time to support shop needs.
• Provided excellent customer service, promptly addressing inquiries and resolving issues.
• Checked incoming orders and organized new stock.
• Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
• Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
• Remained calm and composed in tense situations involving angry or upset customers.
• Specialising in dementia care

Cared for residents daily needs eg: showering,dressing,toileting, feeding and to make sure they took medication

• Led initiatives to improve resident engagement through activities and social programs.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Enhanced patient care by effectively monitoring vital signs and accurately documenting medical information.
• Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
• Assisted nursing staff with wound care procedures for faster healing and reduced infection rates.
• Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
• Expedited response times to call lights, boosting overall patient satisfaction levels during their stay at the facility.
• Supported end-of-life care, offering emotional support to patients and families during difficult times.
• Maintained detailed patient records, ensuring accurate documentation of care and treatment plans.
• Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
• Helped patients with self-feeding and assisted feeding, based on individual needs.
• Delivered high-quality care to dementia patients in hospital facility.

Customer service

• Completed daily tasks accurately and on-time to support shop needs.
• Provided excellent customer service, promptly addressing inquiries and resolving issues.
• Checked incoming orders and organized new stock.
• Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
• Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
• Remained calm and composed in tense situations involving angry or upset customers.