Kim Forward

Excellent customer service skills both analytical and administrative support in all aspects of a call Centre and major leading companies. I am a very dedicated person with my work and demonstrate professionalism both in and out of the workplace. I have a solid background in high-volume call Centre environments with focus on delivering exceptional customer service skills and operational support for internal and external stakeholders. I demonstrate empathy and have a friendly demeanor and sound judgment to handle diverse daily tasks. I enjoy being open and positive communicator with calm and level-headed approach to managing routine needs and handling difficult situations with my knowledge and skills gained over the years in my above roles.

Professional with demonstrated experience in administrative support, prepared to excel in streamlining office operations and enhancing productivity. Strong focus on team collaboration and achieving results, known for reliability and adaptability to changing needs. Skilled in scheduling, data management, and communication, with keen ability to prioritize and handle multiple tasks efficiently. Recognized for organizational skills and proactive approach to problem-solving.