Kim Galea
Gymea,NSW
Summary
Hardworking Practice Administrator passionate about patient care and satisfaction. Skilled in customer service, front office duties, appointment scheduling and tackling aged debts. Excellent problem solver and communicator with a positive upbeat personality. Reliable and willingness to learn and take on added responsibilities to meet goals.
Overview
2
2
years of professional experience
Work History
Medical Practice Administrator to Dr Paul Hamor
Prescribe Practice Management
Bondi Junction, NSW
11.2021 - Current
- Greeting and interacting with patients
- Answering phone calls and email enquiries
- Booking appointments
- Diary management
- Obtaining patient results and medical reports from hospitals, relevant clinics,
- Management and maintainance of all patient data and correspondence
- invoicing and receipting of consultations
- management and triaging new patient referrals
- restocking and general upkeep of office and clinical supplies
Medical Administration Assistant
Dr John Tawfik
Potts Point, NSW
02.2021 - Current
- Collection of Aged Debts
- Liaison with Private Health Insurances, Workers Compensation, Medicare and DVA .
- Banking, receipting and reconciliation
- Collection and data inputting of patient personal information, and relevant medical records prior to appointments.
- Sending out letters and reports to relevant parties
- Creating consult notes
- Confirmation of appointments
- Assisting Practice Manager with:
Phone calls, enquiries and bookings
Surgery bookings
Reception duties when Practice Manager is away or on sick leave.
Ad Hoc duties.
- Scanning, linking patient records and general administrative duties.
Skills
- Certified in Medical Reception and Practical Medical Terminology
- Genuine commitment to providing premium patient service
- Ability to work independently and in a team
- Positive can do attitude
- experience with Medicare/ DVA online claiming,
- establishment of efficient office systems
Timeline
Medical Practice Administrator to Dr Paul Hamor
Prescribe Practice Management
11.2021 - Current
Medical Administration Assistant
Dr John Tawfik
02.2021 - Current