Kim Gawne
Andrews Farm,SA
Summary
Dynamic Sandwich Artist with extensive experience at SUBWAY® Restaurants, excelling in customer service and food safety compliance. Proven track record of enhancing customer satisfaction through effective communication and upselling techniques. Skilled in inventory management and staff training, consistently achieving sales targets while maintaining a clean and organized workspace.
Reliable food service professional, prepared to bring high level of professionalism and expertise to role. Known for maintaining high standards in food quality and cleanliness. Proven ability to work collaboratively with team members and adapt to changing demands, ensuring seamless operation. Skilled in sandwich preparation, customer interaction, and order accuracy.
Overview
2026
2026
years of professional experience
Work History
Sandwich Artist
SUBWAY®Restaurants
02.2024 - Current
- Prepared sandwiches according to customer specifications, ensuring quality and consistency in every order.
- Operated food preparation equipment safely and efficiently, maintaining a clean work environment.
- Assisted customers with menu selections, providing recommendations to enhance their dining experience.
- Managed inventory levels by restocking ingredients and supplies to ensure availability during peak hours.
- Collaborated with team members to maintain workflow efficiency during busy shifts, enhancing service speed.
- Implemented food safety practices in line with health regulations, ensuring compliance and customer safety.
- Trained new staff on sandwich preparation techniques and customer service standards for optimal performance.
- Developed rapport with regular customers, fostering loyalty through exceptional service and engagement.
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
Sandwich Artist
SUBWAY®Restaurants
05.2022 - 02.2024
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
- Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
- Prepared and presented food in compliance with health and safety guidelines.
- Restocked and rotated stock in display case to mitigate stock loss.
- Operated manual and electric appliances to peel, slice, and trim food.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Trained team members to prepare sandwiches and other items according to instructions.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Built rapport with regular customers by remembering their names and preferred orders, fostering a welcoming environment.
- Executed sandwich artistry duties with very low occurrence of errors.
Sandwich Artist
SUBWAY®Restaurants
08.2021 - 05.2022
- Developed proficiency in preparing various sandwich types, meeting diverse customer preferences and dietary needs.
- Consistently met daily sales targets through upselling techniques such as suggesting add-ons or meal deals to customers.
- Assisted in inventory management, ordering necessary supplies to prevent shortages and reduce waste.
- Assisted in maintaining up-to-date product knowledge by staying current with recipe changes, ingredient sourcing updates, and nutritional information updates.
- Engaged with customers to gather feedback, using insights to refine service and offerings.
- Improved order efficiency with speed and accuracy in sandwich assembly during peak hours.
- Maintained clean and sanitary work station, contributing to hygienic dining environment.
- Conducted regular quality checks for ingredients, maintaining high standard of products offered.
Sandwich Artist
SUBWAY®Restaurants
08.2019 - 03.2021
- Operated cash register and handled transactions accurately, ensuring smooth checkout process.
- Fostered positive team environment, leading to higher staff satisfaction and lower turnover.
- Developed system for tracking most requested sandwich combinations, guiding inventory purchasing decisions.
- Increased repeat customer visits by providing friendly and engaging service.
- Streamlined sandwich-making process to reduce wait times for customers.
- Customized orders to accommodate special requests, enhancing customer loyalty.
- Enhanced customer experience by crafting custom sandwich orders to meet diverse dietary preferences.
Sandwich Artist
SUBWAY®Restaurants
05.2013 - 08.2019
- Optimized food storage procedures, minimizing waste and reducing costs.
- Participated in community events, representing brand positively and increasing local awareness.
- Managed inventory levels, ensuring fresh ingredients were always available for menu items.
- Trained new employees in sandwich preparation and customer service excellence, raising team performance.
- Balanced multiple tasks during busy periods, ensuring all customers received prompt and attentive service.
- Collaborated with management to address customer feedback, improving overall satisfaction.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Accurately operated cash register to process customer payments.
Kitchen Hand
ROSEWOOD CHINESE TAKEAWAY
2003 - 2006
- Assisted in food preparation and ingredient organization to streamline kitchen operations.
- Ensured cleanliness and sanitation of kitchen equipment and work areas, adhering to health regulations.
- Supported chefs during service by preparing ingredients and maintaining workflow efficiency.
- Trained new kitchen staff on safety protocols and operational procedures for optimal performance.
TINT A CAR
SALES
1998 - 1999
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
GLASS RUNNER
GOULBOURN VALLEY HOTEL
1993 - 1994
- Delivered timely and accurate delivery of orders to various departments.
- Assisted in maintaining inventory accuracy through regular stock checks.
- Communicated effectively with team members to coordinate workflow efficiently.
- Prioritized tasks to enhance operational efficiency during peak hours.
Education
YR 12
EYRE HIGH SCHOOL
Whyalla, SANo Degree - Hospitality
INTER SKILLS
Adelaide, SA01-2013
Hospitality
HIT
Adelaide, SA01-2008
COOKING CORSE
WORK SKILLS
Smithfield, SA01-1994
Skills
- Sandwich preparation
- Customer service
- Cash handling
- Food safety compliance
- Team collaboration
- Inventory management
- Menu knowledge
- Order accuracy
- Multitasking abilities
- Time management
- Equipment operation
- Staff training
- Quality control
- Sales techniques
- Problem resolution
- Sanitation practices
- Communication skills
- Customer engagement
- Workflow optimization
- Upselling strategies
- Teamwork and collaboration
- Problem-solving
- Cleaning and organization
- Reliability and punctuality
- Food preparation
- Cash handling proficiency
- Effective multi-tasking
- Multitasking and prioritizing
- Customer satisfaction focus
- Attention to detail
- Dependable and honest
- Cleaning and sanitizing
- Cleanliness and hygiene
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sandwich Artist
SUBWAY®Restaurants
02.2024 - Current
Sandwich Artist
SUBWAY®Restaurants
05.2022 - 02.2024
Sandwich Artist
SUBWAY®Restaurants
08.2021 - 05.2022
Sandwich Artist
SUBWAY®Restaurants
08.2019 - 03.2021
Sandwich Artist
SUBWAY®Restaurants
05.2013 - 08.2019
Kitchen Hand
ROSEWOOD CHINESE TAKEAWAY
2003 - 2006
TINT A CAR
SALES
1998 - 1999
GLASS RUNNER
GOULBOURN VALLEY HOTEL
1993 - 1994
YR 12
EYRE HIGH SCHOOL
No Degree - Hospitality
INTER SKILLS
Hospitality
HIT
COOKING CORSE
WORK SKILLS