KIM HARRIS
Riddells Creek,Australia
Summary
Dynamic Training Manager with a proven track record at Master Plumbers and Mechanical Services Association, excelling in RTO management and compliance. Adept at fostering team collaboration and enhancing organisational effectiveness, I have successfully developed training programs and resources, ensuring high-quality delivery and client satisfaction. Strong leadership and strategic planning skills drive my success.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Training Manager
Master Plumbers and Mechanical Services Association of Australia
Melbourne, Victoria
04.2010 - 11.2013
- Extension to scope of registration
- Co-ordination of Master Plumbers training delivery
- Rostering of training staff
- Manage RTO registration requirements
- Development policies and procedures
- Government reporting (VSN, AVETMISS, Competency completions, End of year submission, Quality indicators)
- Liaison and relationship management with PETU and other PICAC stakeholders
- Learning material
- Assessments compliance
RTO Manager
Jobco Employment Services Inc
Brunswick, Victoria
12.2008 - 04.2010
- My duties here were vast and varied. In my first 6 months I was assigned the task of designing and delivering/schedule the delivery of $160,000.00 worth of Job search and employment skills training.
- By June 30th 2009 I had in fact designed 5 courses, oversaw the delivery $360,000.00 worth of Job Search training.
- I have built the RTO from 1 part-time administration staff and 1 casual Childcare trainer to 1 marketing person, 1 fulltime and 1 part-time administration, 2 part-time trainers and several contract trainers for courses delivered.
- I have extended our scope to incorporate areas requested by clients.
- Responsible for the day to day and strategic operations of the RTO, and RTO staff
- Compliance under GFTP, PETP and Skills Victoria Performance Agreements, AQTF standards
- Schedule and monitor workplace traineeship programs
- Managing delivery projects
- Design of delivery methodology
- Development of training and assessment resources
- Design and delivery of training programs
- Recruit, lead and mentor a team of Industry Training Consultants
- Performance management
- Manage the performance of the RTO to ensure budget requirements are met
- Conduct internal audits
- Risk Management both on Business plan and training
- Validation of assessment materials and strategies
- Manage and implement the designated RPL / RCC and LLN processes.
- Work to deadlines and follow set procedures
- Source-out alternative training incentives / funding and develop training programs
- Develop close working relationships with State Government Regulatory Authorities and New Apprenticeship Centres
- Report writing
- Tender Writing
- Curriculum writing
- Interviewing
- Trainer scheduling
- Training scheduling
- Business Planning
Instructional Designer - Contractor
Sensis Morph Program
Melbourne, Victoria
03.2008 - 12.2008
- Develop training resources to support the implementation of the training program
- Liaise with technical experts
Training Manager - Contract
Vitreous
St Kilda, Victoria
11.2007 - 03.2008
- Supervise 13 trainers Nationally in Retail and Hospitality Training Delivery
- Coordinates results and compiled weekly reports to upper management.
- Resolved client issues
- Chased unpaid accounts
- Create, repair and maintain client relationships
Compliance Manager
Newskills Pty Ltd
Melbourne, Victoria
05.2007 - 11.2007
- Extension to scope
- General compliance
- Write policies and procedures
- Develop staff and learner handbooks
- Structure and roster training
- Interview trainers
- Source funding options
- Develop systems and processes
Contractor
Fernwood
Melbourne, Victoria
12.2006 - 04.2007
- De-register existing RTO
- Re-register as per new company structure
- Develop resources for SRF 30206 and 40206
- Write policies and procedures
- Develop staff and learner handbooks
- Structure and roster next 12 months training
- Interview trainers
- Source funding options
- Develop systems and processes
Learning and Development Manager
The Malka Group
Box Hill, Victoria
02.2006 - 11.2006
- Responsible for the day to day and strategic operations of the RTO
- Compliance under User Choice Performance Agreements, AQTF standards
- The delivery of workplace training
- Fee For Service Training development and delivery
- Managing Industry Training delivery projects
- Design of delivery methodology
- Development of training and assessment resources
- Design and delivery of training programs
- Recruit, lead and mentor a team of Industry Training Consultants
- Induct Training Consultants
- Assess the Training Consultants effectiveness.
- Compliance with State Performance Agreement and AQTF standards
- Manage the performance of the RTO to ensure budget requirements are met
- Conduct internal audits
- Risk Management
- Sign all certificates and statements of attainment issued by TMG
- Validate the assessment strategies
- Manage and implement the designated RPL / RCC and LLN processes.
- Work to deadlines and follow set procedures
- Source-out alternative training incentives / funding and develop training programs
- Develop close working relationships with State Government Regulatory Authorities and New Apprenticeship Centres
- Report writing
- Tender Writing
- The development and Accreditation of 21748VIC Certificate IV in Safety Leadership (OHS) - Construction
RTO Manager
Queensland Institute of Training
Brisbane, Queensland
12.2000 - 11.2005
- Ensure compliance with the Standards for Registered Training Organisations
- Report to the Managing Director on the compliance of with the Standards for Registered Training Organisations Standards
- Apply to the State Registering Body for any extension to scope of registration;
- Update company policies, procedures, and other internal documentation as the need arises.
- Provide opportunities for professional staff development
- Manage Training Team
- Develop and maintain learning resources and tools.
- Monitor all RTO's staff
- Responsible for the day to day and strategic operations of the RTO
- Develop close working relationships with State Government Regulatory Authorities and New Apprenticeship Centres
Education
Certificate IV - Business (Frontline Management)
Queensland Institute of Training
Brisbane, Queensland, Australia01.2003
Certificate IV - Line Management Education and Training
TAE40110 Certificate IV in Training and Assessment
Brunswick, Victoria, AustraliaHLTFA301C - Apply First Aid
CEPUTEC
Brunswick, Victoria, AustraliaSkills
- Registered training organisation management
- Ten years of administration experience
- Customer service excellence
- Organisational effectiveness
- Team collaboration and autonomy
- Intermediate proficiency in Microsoft Office
- Leadership capabilities
Certification
- HLTFA301C Apply First Aid
- Working with Children Card
- TAE40110 Certificate IV in Training and Assessment
- Certificate IV Business (Frontline Management) 2003
Accomplishments
- Development and Accreditation of 21748VIC Certificate IV in Safety Leadership (OHS) - Construction for John Holland
- Development Unit of competency VU20680 Provide advice on Geothermal heat pump systems for 22079VIC Course in Green Plumbers Environmental Solutions - Master Plumbers Course
- Successful 100% compliance re-registration audit for New Skills
- Successful unregistering and re-registration for Fernwood Fitness
- Successful initial registration for Queensland Institute of Training
- Vitreous - Leadership of 13 trainers in Victoria, 8 in Queensland and 4 in NSW delivering training to approximately 1500 trainees in hospitality traineeships for KFC, Nandos, Pizza Hut and McDonalds.
Affiliations
- Reiki master
- Sound healer
- Shamanic practitioner
- Meditation teacher
Timeline
Training Manager
Master Plumbers and Mechanical Services Association of Australia
04.2010 - 11.2013
RTO Manager
Jobco Employment Services Inc
12.2008 - 04.2010
Instructional Designer - Contractor
Sensis Morph Program
03.2008 - 12.2008
Training Manager - Contract
Vitreous
11.2007 - 03.2008
Compliance Manager
Newskills Pty Ltd
05.2007 - 11.2007
Contractor
Fernwood
12.2006 - 04.2007
Learning and Development Manager
The Malka Group
02.2006 - 11.2006
RTO Manager
Queensland Institute of Training
12.2000 - 11.2005
Certificate IV - Business (Frontline Management)
Queensland Institute of Training
Certificate IV - Line Management Education and Training
TAE40110 Certificate IV in Training and Assessment
HLTFA301C - Apply First Aid
CEPUTEC
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