KIM JIN
MEADOWBANK,NSW
Summary
Pharmaceutical marketing expert with 11+ years in global brand support for companies like Sanofi and Pfizer. Specializes in brand planning, market analysis, and competitive insights to enhance brand performance. Skilled in data analysis for strategic positioning and promotional execution. Proven cross-functional collaboration with sales, medical, and regulatory teams to ensure compliant brand strategies.
Overview
12
12
years of professional experience
Work History
ACCOUNT MANAGER
CREATIVE PROMOTIONS
LANE COVE, NSW
03.2014 - Current
- Managed client relationships to ensure satisfaction and retention.
- Coordinated promotional campaigns to enhance brand visibility and engagement.
- Developed strategic marketing plans tailored to client needs and objectives.
- Collaborated with creative teams to deliver high-quality promotional materials.
- Analyzed market trends to inform account strategies and opportunities.
- Facilitated meetings with clients to discuss project updates and expectations.
- Maintained detailed records of client interactions and project progress in CRM systems.
- Managed multiple accounts simultaneously while meeting deadlines.
- Resolved customer complaints in a timely manner.
- Acted as main point of contact in matters relating to client concerns and needs.
- Developed strategies to increase revenue from existing accounts.
- Maintained accurate records of all customer interactions in the CRM system.
- Renewed existing accounts by building relationships with clients.
- Participated in brainstorming sessions to develop new ideas for business development initiatives.
- Presented product features and advantages to potential customers during sales meetings.
- Utilized CRM tools to track client interactions, sales opportunities, and account history.
- Conducted market research to identify selling possibilities and evaluate customer needs.
Education
CERTIFICATE 3 - LEGAL BUSINESS ADMINISTRATION
TAFE
Sydney, NSW03-2011
Bachelor of Business Administration And Management - Business Administration And Management
GENCH SHANGHAI
SHANGHAI CHINA09-2008
Skills
- Client relationship management
- Strategic marketing
- CRM software utilization
- Market trend analysis
- Revenue optimization
- Account growth strategies
- Promotional campaign coordination
- Problem solving
- Conflict resolution
- CRM proficiency
Languages
English
Full Professional
Chinese (Mandarin)
Native/ Bilingual
References
References available upon request.
Timeline
ACCOUNT MANAGER
CREATIVE PROMOTIONS
03.2014 - Current
CERTIFICATE 3 - LEGAL BUSINESS ADMINISTRATION
TAFE
Bachelor of Business Administration And Management - Business Administration And Management
GENCH SHANGHAI