Highly motivated individual with proven leadership skills. Extensive management and supervisory experience enable me to bring exceptional interpersonal skills to a position and always provide superior customer service.
Overview
2026
2026
years of professional experience
Work History
Specimen Collector
Hobart Pathology
03.2025 - Current
Streamlined workflow through efficient organisation of supplies and equipment needed for daily collections.
Upheld high standards for professionalism while interacting with patients, maintaining a respectful demeanor at all times regardless of challenging situations.
Completed in-house testing procedures for quick results.
Maximized patient satisfaction by providing clear explanations of collection procedures and addressing any concerns or questions.
Adhered to compliance standards for confidentiality, accuracy and safety.
Labeled and prepared specimens for shipment to laboratory facilities.
Catering Coordinator
Olive Tree Catering
09.2019 - Current
Analyzed catering orders and liaised with staff to set up equipment, supplies and menus to meet client expectations.
Enhanced event success by coordinating with clients and understanding their specific catering needs.
Assisted in recruitment efforts for open positions within the catering team, ensuring selection of highly skilled and motivated professionals.
Increased repeat business through strong relationship-building with clients and vendors.
Maintained high standards of food safety, consistently adhering to all health regulations and guidelines.
Elevated guest experience by attentively addressing dietary restrictions and special requests from attendees.
Ensured seamless execution of events with diligent planning and attention to detail.
Front of House Associate
JBT
07.2024 - Current
Usher at the Southern Tasmania Dance Eisteddfod
Ensure the safety and well-being of all guests during events.
Participated in pre-event briefings, staying informed about specific event requirements and expectations.
Demonstrated adaptability in managing multiple tasks simultaneously during fast-paced events.
Enhanced guest experience by efficiently directing attendees to their designated seats.
Promoted a welcoming atmosphere by greeting guests warmly upon arrival and providing helpful information about the event.
Production Support
John X Presents
09.2020 - Current
Front of house and back stage help for stage productions. Mentor and chaperone for younger cast members.
Administrative Assistant
Clarence City Council
11.2017 - 02.2025
Naming new streets and allocating street numbering to follow council policy.
Coordinate information for 132+337 Certificates
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Customer Service Representative
Domaine A Winery
02.2017 - 11.2017
Cellar door and wine tasting coordinator facilitating customer requests for products, services, and company information.
Deliver wine tasting events
Administration support including accounts payable, accounts receivable, payroll, stocktake, daily reconciliation of takings.
Prepare stock for shipping and export.
Receptionist Administrator
Uniting Agewell Strathaven Nursing Home
12.2010 - 06.2016
Answered incoming calls, directing clients to individuals addressing specific needs.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Kept reception area clean and neat to give visitors positive first impression.
Handled complaints and questions, and re-directed calls to other team members.
Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
Acted as first point of contact and set appointments for prospective clients.
Food and Beverage Supervisor
Various Employers - Casual Basis
Enhanced customer satisfaction by efficiently managing staff and events for various vendors within the following businesses Blundstone Arena - cricket and AFL games along with private dinners, Mystate Bank Arena formerly The Derwent Entertainment Centre where I was head usher for 11 years, Winter Feast, Taste of Tasmania and others.
Managed large-scale events and catering orders, ensuring timely preparation, delivery, and setup to exceed client expectations.
Education
Completed And Passed Year 12
Elizabeth College
Hobart, TAS
01-1998
Completed And Passed Year 10
Ogilvie High School
Hobart
01-1996
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Working with Vulnerable People Card -Employer version - Expiry 2028
RSA certificate
Current and clear National Police Check -obtained February 2025