Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kim-maree Rowan

Blackwater,QLD

Summary

Accomplished Unit Manager at Compass Group Management, adept in enhancing operational efficiency and employee performance through effective staff development, regulatory compliance, and budget planning. Skilled in fostering a positive work environment and adept in risk management, demonstrating a significant impact on productivity and fiscal responsibility.

Overview

8
8
years of professional experience

Work History

Unit Manager

Compass Group Management
01.2022 - Current
  • Evaluated employee performance regularly for professional growth opportunities, accountability measures, and feedback-driven improvement strategies.
  • Ensured compliance with regulations and standards through regular audits, staff education, and policy updates.
  • Resolved conflicts among team members quickly to maintain a positive working environment conducive for continued excellence in resident care.
  • Managed budgetary constraints through careful resource allocation, cost control measures, and fiscal responsibility practices.
  • Streamlined daily operations for increased productivity by delegating tasks and supervising staff.

Manager Trainee/Office Administration Assistant

Compass Group Australia
04.2020 - 01.2022


  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Reviewed financial accounts for accuracy and resolved discrepancies.
  • Maintained strict adherence to company policies, ensuring compliance with all relevant laws, regulations, and industry standards throughout daily operations.
  • Oversaw employee scheduling procedures, ensuring optimal staffing levels were maintained at all times while minimizing labor costs.
  • Fostered a collaborative work environment by promoting open communication channels among team members.
  • Developed strong relationships with key stakeholders to ensure alignment of goals and objectives across departments.
  • Gained knowledge of company policies, protocols and processes.
  • Handled day-to-day customer or client questions via telephone or email.
  • Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
  • Acted with integrity, honesty, and knowledge to promote culture of company.

Head Chef

Compass Group Management
03.2016 - 01.2020
  • Managed food costs effectively with careful menu planning, accurate portion control, and utilization of seasonal ingredients.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Monitored line processes to maintain consistency in quality, quantity, and presentation.
  • Hired, managed, and trained kitchen staff.
  • Planned promotional menu additions based on seasonal pricing and product availability.
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Maintained well-organized mise en place to keep work consistent.
  • Fostered a positive working environment by promoting teamwork and open communication among all kitchen staff members.
  • Led staff meetings to discuss upcoming events, address concerns or challenges, and reinforce company values as well as expectations within the workplace environment.
  • Implemented new recipes and modern cooking techniques to continuously improve the menu offerings and overall dining experience for guests.

Education

Cert 3 Commercial Cookery

William Angliss Institute of TAFE
Melbourne, VIC

Skills

  • Safety enforcement
  • Staff Scheduling
  • Staff Development
  • Policy Implementation
  • Records Management
  • Payroll
  • Report Preparation
  • Assignment Delegation
  • Regulatory Compliance
  • Budget Planning
  • Personnel Management
  • Administrative Staff Supervision
  • Effective Communication
  • Adaptability and Flexibility
  • Risk Management
  • Performance monitoring

Timeline

Unit Manager

Compass Group Management
01.2022 - Current

Manager Trainee/Office Administration Assistant

Compass Group Australia
04.2020 - 01.2022

Head Chef

Compass Group Management
03.2016 - 01.2020

Cert 3 Commercial Cookery

William Angliss Institute of TAFE

Similar Profiles

CREATE PROFILE
Kim-maree Rowan