Kim McFarlane
Berrimah,NT
Summary
My objective is to be in a great workforce, have great commitment and communication to a good work life balance. I am friendly, bubbly, have exceptional time management skills. Get along great with any walks of like, have a passion and great focus on my can do attitude to give anything a go. I like to have a challenge to gain knowledge within the industry I work for.
Overview
5
5
years of professional experience
Work History
Customer Service Cashier
Freedom fuels
Goondiwindi , Qld
01.2024 - 11.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and provided product information.
- Maintained cleanliness and organization of checkout area and store displays.
- Collaborated with team members to ensure smooth operations during busy periods.
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
Manager
Shell Gore Roadhouse
Gore, Australia
02.2022 - 12.2022
- At this job I was the Manager and fulltime cook.
- Implemented health and safety protocols to ensure compliance with regulations.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Managed daily operations and staff schedules to ensure smooth service flow.
- Trained new employees on customer service standards and operational procedures.
- Oversaw inventory management, ensuring proper stock levels and organization.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Managed inventory levels to meet demand without overstocking, reducing waste.
Customer Service Cashier
Coles Express
Boggabilla, Australia
11.2019 - 01.2022
- Jobs included Cleaning, time management, serving, ordering stock items, managing staff, cooking, money (cash handling and eftpos), rosters, stacking shelves, stock rotation
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of checkout area and store displays.
- Handled cash, credit, and gift card transactions accurately and securely.
- Greeted customers and provided friendly customer service.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Answered incoming phone calls from customers regarding product availability or store locations.
Education
High School -
Liverpool Girls High
Liverpool, AustraliaSkills
- Cleaning
- Time management
- Serving
- Ordering stock items
- Managing staff
- Cooking
- EFTPOS
- Cash handling
- Food preparation
- Team leadership
- Attention to detail
- Effective communication
- Dependable and responsible
- Rosters
- Stacking shelves
- Stock rotation
- Customer service
- Fuel
- Daily reports
- Customer service standards
References
- Avatar Singh, Owner - Shell Gore Roadhouse, 0415931393
- Sarah Miller, Friend - Personal friend, littlefluffymuffin3@gmail.com, 0224505366
- Hayley Percy, Assistance manager - Coles Express, hapercy@hotmail.com, 0475844246
Hobbies and Interests
- Travel
- Beach and sunset
- Going out in the boat
- Family
Future Address
Berrimah Northern Territory
Personal Information
License: Full Car Licence with Automatic only endorsements
Timeline
Customer Service Cashier
Freedom fuels
01.2024 - 11.2024
Manager
Shell Gore Roadhouse
02.2022 - 12.2022
Customer Service Cashier
Coles Express
11.2019 - 01.2022
High School -
Liverpool Girls High