Kim Moore
Charlestown,NSW
Summary
Proven Canteen Manager at Charlestown South Public School, adept in reducing food waste and enhancing customer satisfaction through exceptional service and meticulous sanitation standards. Skilled in food preparation and team collaboration, I excel in creating nutritionally balanced menus and maintaining high health and safety compliance. Achieved significant improvements in operational efficiency and customer service excellence. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Canteen Manager
Charlestown South Public School
01.2011 - 12.2015
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Recruited trained, and supervised staff to ensure exceptional customer service in a fast-paced setting.
- Managed budgets, analyzing financial data to make informed decisions on purchasing and menu pricing.
- Monitored cash handling procedures closely, ensuring accuracy in transactions and reducing instances of theft or fraud.
- Inspected kitchen appliances, equipment and work areas to verify functional operation and cleanliness.
- Conducted counts of ingredients and items in kitchen and storage areas to maintain accurate inventory counts.
- Delegated daily staff responsibilities and job duties to improve quality of service, individual accountability and sanitary standards.
- Planned nutritionally-balanced menus for students by studying current dining trends.
House Cleaner
Macquarie Designer Homes
03.2012 - 10.2013
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Dusted picture frames and wall hangings with cloth.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Adhered to professional house cleaning checklist.
- Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
- Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
- Assisted fellow house cleaners when needed during busy periods or staff shortages.
- Consistently met or exceeded weekly productivity goals, contributing to the overall success of the company.
House Cleaner
Clean Cut Home Services
04.2010 - 09.2012
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
Education
Year 10 Certificate -
Gateshead High School
Lake Macquarie Nsw12-1989
Skills
- Food Preparation
- Health and safety procedures
- Food handling
- Sanitation Standards
- Food and supplies ordering
- Customer Service
- Teamwork and Collaboration
- Problem-Solving
- Multitasking
- Customer service
- Self Motivation
- Safety and health precautions
- Kitchen Equipment Operation
- Allergy awareness
- Customer Satisfa
- Cash Handling
- Health and safety compliance
- Kitchen Cleaning
- Floor cleaning
- Glass cleaning
- Surface sanitation
- Window Cleaning
- Wall scrubbing
- Floor sweeping
- Gardening tasks
- Restocking supplies
- Furniture dusting
- Vacuuming and sweeping
- Customer service-focused
- Cleaning bathrooms
- Vacuuming
- Hardworking
Timeline
House Cleaner
Macquarie Designer Homes
03.2012 - 10.2013
Canteen Manager
Charlestown South Public School
01.2011 - 12.2015
House Cleaner
Clean Cut Home Services
04.2010 - 09.2012
Year 10 Certificate -
Gateshead High School
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