Kim Nguyen
Summary
Forward-thinking candidate skilled at operating departments efficiently to meet goals. Recognized as driven, dedicated and hardworking worker with the ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Maritime Logistics Support Operations - Permanent
Australian Defence Force
03.2022 - 03.2024
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
- Assisted in the planning and execution of events, ensuring a memorable experience for attendees.
- Maintained cleanliness and organization throughout common areas, contributing to an inviting atmosphere.
- Maintained exacting standards of quality and performance.
Customer Service
Kmart
12.2020 - 03.2022
- Provided exceptional customer service to diverse clientele even in high-stress environments.
- Responded to customer service inquiries, both in-person and by telephone.
- Accurately handled cash register transactions while providing excellent customer service..
- Handled customer complaints, initiated resolutions and followed up on existing customer service tickets.
Education
Royal Australian Navy
HMAS Cerberus03.2022
Corinda State High School
Corinda, QLD11.2021
Skills
- Multitasking
- Paperwork Processing
- Data Entry
- Analytical and Critical Thinking
- Teamwork and Collaboration
- Dependable and Responsible
Languages
English
Native or Bilingual
Vietnamese
Professional Working
Certification
- Recipient of Ships Medical Emergency Team - Advanced First Aid Certificate in 2023.
- Recipient of Maritime Logistics Operator Course - Session 122 in 2022.
- Recipient of Certificate III in Hospitality at Holmesglen TAFE in 2022.
- Recipient of RAN Initial First Aid Training Certificate in 2022.
- Recipient of Duke of Edinburgh - Gold Award in 2022.
- Recipient of Ampol All Rounder Award from Corinda State High School in 2021.
- Recipient of Certificate II in Active Volunteering Award in 2020.
- Recipient of Australian Defence Force Long Tan Leadership and Teamwork Award in 2019.
- Completed Vocational Education and Training (VET) in: BSB50215 Diploma of Business.
- Recipient of Worthy Service Award in 218 Squadron, Australian Air Force Cadets.
Timeline
Maritime Logistics Support Operations - Permanent
Australian Defence Force
03.2022 - 03.2024
Customer Service
Kmart
12.2020 - 03.2022
Royal Australian Navy
Corinda State High School
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