Retail Asistant Manager
DC café & juice bar, Forest Lake Central
Forest Lake, QLD
01.2015 - 11.2020
- Assisted in the development of store policies and procedures.
- Monitored inventory levels and reordered merchandise as needed.
- Trained, coached, and mentored new team members on customer service and operational standards.
- Developed promotional strategies to increase sales and profitability.
- Coordinated with vendors for product availability and delivery schedules.
- Scheduled staff shifts to ensure adequate coverage during peak hours.
- Collaborated with other managers on projects such as store layout changes or marketing campaigns.
- Performed daily opening and closing duties including cash handling and reconciliation.
- Responded promptly to customer inquiries or complaints regarding products or services.
- Maintained a neat, clean, organized work environment that meets company standards.
- Developed relationships with customers by providing knowledgeable advice about products.
- Supported management team in developing action plans for addressing underperforming areas.
- Ensured compliance with local health and safety regulations in the store environment.