Kim Pattison
Rooty Hill,NSW
Summary
Resourceful and experienced worker offering expertise in customer service and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
20
20
years of professional experience
Work History
Professional Caterer
Coast to Coast the Golden Roast
07.2002 - 12.2011
- Provided friendly, courteous service to create memorable moments for guests.
- Enhanced client satisfaction by providing personalized catering services tailored to individual preferences and dietary requirements.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Communicated with event coordinators and facility management to obtain appropriate catering accommodations.
- Cleaned and organized kitchen stations to promote team efficiency.
Administrative Office Assistant
Sixt Rental Car
08.2022 - 12.2022
- Managed day-to-day office tasks, ensuring a smooth workflow and timely completion of projects.
- Maintained confidentiality of sensitive information while handling various administrative tasks involving personnel files or company records.
- Contributed to a professional atmosphere by maintaining a clean, organized workspace and managing office supplies inventory.
- Managed incoming correspondence effectively by sorting mail, distributing messages to appropriate parties, and responding to queries as needed.
General Staff Member
Metro Petroleum
05.2012 - 03.2013
- Demonstrated strong work ethic by maintaining consistent punctuality and attendance over an extended period of time.
- Adapted quickly to changes in job responsibilities or departmental expectations while maintaining high-quality work output under pressure.
- Ensured customer satisfaction and safety at all times.
- Developed strong rapport with customers, fostering loyalty through attentive service and personalized interactions.
- Maintained a clean, organized, and welcoming environment for both customers and coworkers through regular cleaning duties and attention to detail.
Food and Beverage Supervisor
Travelodge Hotel
05.2022 - 08.2022
- Maintained a clean and organized work environment to ensure compliance with health department regulations and company standards.
- Enhanced customer satisfaction by efficiently managing food and beverage orders, ensuring prompt service and accurate delivery.
- Reduced wait times during peak hours by efficiently allocating resources and coordinating between front-of-house and back-of-house teams.
- Upheld highest standards of hygiene practices among staff members through ongoing education on sanitation protocols leading to consistent top-rated health inspection scores.
Education
Work Place Training
Skills
- Verbal Communication
- Customer Conflict Resolution
- Computer Skills
- Waste Reduction
- Catering Coordination
- Food presentation
- Ordering Supplies
- Strong Work Ethic
- Cleaning and organization
- Cash Handling
Timeline
Administrative Office Assistant
Sixt Rental Car
08.2022 - 12.2022
Food and Beverage Supervisor
Travelodge Hotel
05.2022 - 08.2022
General Staff Member
Metro Petroleum
05.2012 - 03.2013
Professional Caterer
Coast to Coast the Golden Roast
07.2002 - 12.2011
Work Place Training
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