Kim Phan
Student
Cabramatta ,NSW
Summary
Proven team collaborator and efficient time manager, excelled in fast-paced environments at Coles, enhancing productivity and quality standards. Skilled in product packaging and fostering positive customer relationships, consistently met quotas and deadlines, contributing to a significant improvement in workflow and customer satisfaction.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Picker Packer
Coles Supermarket
04.2023 - Current
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Consistently met daily quotas while maintaining high-quality standards in product handling during the picking process.
- Facilitated smooth workflow between departments by communicating effectively with coworkers and supervisors on order statuses or changes.
- Participated in ongoing training programs to stay current on industry best practices for efficient picking and packing processes.
- Collaborated with team members to improve overall productivity and meet tight deadlines in a fast-paced environment.
Delicat
Coles
09.2023 - 11.2024
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked effectively in fast-paced environments.
Restaurant Waiter
Long's Kitchen
04.2023 - 12.2023
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas for optimal guest experience.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
Education
Bachelor of Business - Hospitality And Tourism Management
Kaplan Business School
Sydney, NSW 04.2001 -
Diploma - Business
Kaplan Business School
Sydney, NSW 04.2001 -
Skills
Product packaging
Shipment preparation
Product Inspections
Quality control
Time management
Hand-eye coordination
Team collaboration
Safety compliance
Teamwork and collaboration
Timeline
Delicat
Coles
09.2023 - 11.2024
Picker Packer
Coles Supermarket
04.2023 - Current
Restaurant Waiter
Long's Kitchen
04.2023 - 12.2023
Bachelor of Business - Hospitality And Tourism Management
Kaplan Business School
04.2001 -
Diploma - Business
Kaplan Business School
04.2001 -