Kim Pickering

• Applied transferable skills to successfully manage a Maternity Unit as a non midwife
• Overseeing all aspects of the service encompassing Obstetrics, Women's Health and Breast & Endocrine
• Human resource management on a daily basis to meet the changing needs of the business in relation to occupancy, acuity and skill mix
• Managed KPI in relation to occupancy, skill mix, Length of Stay
• Introduction of Know My Midwife Clinic- Collaborative model between Obstetrician and Midwife s to provide a comprehensive model of care from 20/40 weeks to Postnatal care.
• Opening of Lactation Clinic and Gestational Diabetes Clinic 2022 & 2023
• Identified service gaps in Brisbane and commissioned the opening of the first privately operated Mother Baby Unit in Queensland. Managed from concept through to opening in 2012. Recruitment of health care professionals, policy development, marketing and ongoing service tailoring to meet the ever changing needs of families using the service.
• Analyzed performance metrics to identify areas for improvement, leading to more effective resource allocation and better overall results.
• Reduced employee turnover by creating a positive work environment with clear communication channels, regular feedback sessions, and opportunities for professional development.
• Developed strong relationships with key customers, ensuring long-term partnerships and repeat business opportunities.
• Document development to support current and future service delivery inline with industry standards, state and federal legislations

Quality & Risk Manager 2008-2010

• Prepared and supported the hospital for full ACHS 4 yr survey
• Updating site Policies and Procedures to ensure current best practice aligned to industry standards and company documents
• Conducted regular audits of existing policies and procedures, ensuring their continued effectiveness in addressing organizational goals related to mitigating risks.
• Conducted thorough analysis of historical data, helping identify patterns and trends in potential risks.
• Submitted relevant data to DVA, ACHS and other regulatory authorities
• Support Managers to Audit and grow services to meet consumer and regulatory body requirements

Support Roles 2004-2008

• Clinical Development Coordinator
• Acting Director of Nursing (4-month block)
• After Hours Manager as needed

Developed a suite of Position Descriptions and Performance Review Tools for Ramsay Health Care Australia Wide

• Developed a standardised Performance Review tool for Clinical & Non Clinical employees with Position Description that aligned to the key criteria to enable managers to clearly review and support their employees in their roles
• Utlised learnings from VET Post Graduate studies
• Involved collaboration and data collection from key stakeholders across each state to develop the key responsibilities for each role to ensure state specific requirements and industry best practice was encompassed
• Traveled to Queensland, NSW and throughout Victoria rolling out the tools and educating Managers conducting meaningful performance reviews
• Developed 40 plus position descriptions that were introduced to all Ramsay facilities to ensure all portions around the nation were aligned
• Developed 40 plus position descriptions that were introduced to all Ramsay facilities to ensure all portions around the nation were aligned
• Currently still in use across all sites

Covered 3 sites: The Avenue Private, Masada Private & Glenferrie Private

• Developed Education Program for employees (Clinical and Support Services)
• Annual competency assessments
• Mandatory Training assessment
• Education for new services
• Student Facilitator
• Graduate Nurse support
• Entered data, generated reports, and produced tracking documents.

Cardiothoracic Unit including 6 HDU beds

• Staffing and resource management on a shift by shift basis
• review of all patients and care
• Supporting staff to deliver high level care
• review and escalation of care needs for deteriorating patients
• Supporting families and carers
• Support Visiting Medical Officers
• Quality Portfolio

• Provided care to patients undergoing Cardiothoracic surgery under a primary care nursing model
• Supported patients and families awaiting Heart/ Lung transplant and post operative care
• Care of VAD (Ventricular Assist Device ) prior to transplant
• Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
• Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
• Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
• Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
• Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
• Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.

Worked as a Registered Nurse at the below facilities

• Harley Street Clinic - Cardiothoracic (3 years) PPT
• Royal Marsden -General Medical Surgical, ICU (Agency)
• St Marys NHS- General Medical Surgical, ICU (Agency)
• Private Nurse -Princess to the Ruler of the UAE over a 2 year period when in residence in London

Graduate Nurse Program & RN

• Rotations though Cardiac Medical Orthopaedic Surgical and HDU
• Worked as casual pool across all areas of the hospital including A&E, PACU and above specialties