Kim Polglaze
Warragul,VIC
Summary
Distinguished Catering Assistant with proven expertise in safe food handling and team management, demonstrated across roles at Cater Care Group and Australian Commercial Catering. Excelled in enhancing customer satisfaction through exceptional service and adherence to health codes. Skilled in food presentation and fostering a cohesive team environment, significantly contributing to memorable dining experiences.
Hardworking and enthusiastic catering assistant trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Overview
16
16
years of professional experience
Work History
Catering Assistant
Cater Care Group
07.2017 - Current
- Provided friendly, courteous service to create memorable moments for residents.
- Coordinated closely with other staff members during meal service for smooth service delivery.
- Maintained strict adherence to food safety guidelines, preventing any potential health risks or violations.
- Offered excellent customer service, addressing residents concerns promptly and professionally.
- Trained new Catering Assistants on company policies and procedures, fostering a cohesive team environment.
- Contributed to positive work environment by offering support and assistance to colleagues during peak times.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Assisted in setting up and breaking down kitchen stations.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
- Assisted in the preparation and presentation of food, ensuring high-quality standards were maintained.
Catering Assistant
Australian Commercial Catering
08.2008 - 07.2017
- Provided friendly, courteous service to create memorable moments for guests.
- Cleaned and organized kitchen stations to promote team efficiency.
- Maintained strict adherence to food safety guidelines, preventing any potential health risks or violations.
- Offered excellent customer service, addressing client concerns promptly and professionally.
- Enhanced customer satisfaction by providing exceptional catering services at various events.
- Demonstrated adaptability when adjusting plans according to last-minute changes or requests from clients.
- Supported efficient kitchen operations by maintaining a clean and organized workspace.
- Provided excellent customer service by addressing client concerns promptly and professionally.
- Assisted in training new staff, ensuring they met company's standards for excellence in service.
- Bolstered client satisfaction by providing attentive customer service during events.
Skills
- Reliability and punctuality
- Team management
- Meal delivery
- Safe food handling
- Table setting proficiency
- Kitchen equipment operation
- Health code compliance
- Hospitality and accommodation
- Inventory monitoring
- Allergen awareness
- Food safety
- Food presentation
- Food storage principles
Timeline
Catering Assistant
Cater Care Group
07.2017 - Current
Catering Assistant
Australian Commercial Catering
08.2008 - 07.2017
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